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About KarenJones1
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- About KarenJones1
06-17-2023
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Jun 17, 2023Last Visited
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Latest posts by KarenJones1
| Subject | Views | Posted |
|---|---|---|
| 369 | 06-17-2023 02:50 AM | |
| 1642 | 02-21-2023 03:30 PM |
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| Member Since | 03-26-2018 12:25 AM |
| Date Last Visited | 06-17-2023 07:18 AM |
| Posts | 2 |
06-17-2023
02:50 AM
We are supposed to have 24 x 7 support through Westcon but have been unable to contact them. Previously when emailing their support an autoresponder would reply with a ticket number. Not even this happens now. The AUS support number rings out.
Is it possible to raise a case with Palo Alto directly - we have a VPN issue that must be resolved by Monday.
This morning I tried calling the Palo Alto support line who created a case for me. However this case is in the admin queue rather than in the support queue.
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02-21-2023
03:30 PM
Could this "enable single logout" solve my problem? We are also using SAML with Azure. Our GP logs in using the credentials of the logged in user. Drives me scatty when working on a new device that is not yet domain joined; or when logged in with an admin account.
... View more
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