Hi there, we use the Palo Alto Traps Management solution and the 6.1.2 client (the issue here also affects older versions). Does anybody have a solution or explanation, why the Traps cytool imageprep command on VDI master images has a long scanning duration on the file C:\Windows\write.exe ? After a Windows update or application change we normally use the "cytool.exe imageprep scan timeout 4 upload 60 path c:\temp" command, to scan all files within the master image (like in the description of Palo Alto Traps). This takes 1 hour everytime, which could be avoided, if the file C:\Windows\write.exe would'nt be scanned. This file takes 45 minutes aprox. Thanks! 🙂
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