About AsifSid

Hi All.   From the Palo alto advisory as per below, we have to run a batch file via our SCCM tool. But I need to understand what version of log4j we are using on our Cortex. How can we find out , Please help   To ensure you disable message lookup, follow the following steps: Disable Log4j message lookups environment variable XDR Pro customers - From the Action Center, select Actions > Run Endpoint Script and in the SCRIPT field select execute_command. Specify the Commands_lists(list) field as setx LOG4J_FORMAT_MSG_NO_LOOKUPS true /M. In the next screen, you will have an option to select the target machines. XDR Prevent customers - Execute the following batch script with administrative privileges on your machines: https://storage.cloud.google.com/panwxdr-staticfiles/apply_log4shell_workaround.bat ... View more

Hi All,   Last night Cortex agent got uninstalled automatically on my system and then I had to install it back manually. There are no logs in agent audit logs for this in cortex console.   We need to find out why this was uninstalled automatically. Will windows event logs help?   Any suggestions     Regards Asif Siddiqui     ... View more

Hi All,   Finally we will be upgrading our Cortex xdr prevent to the pro version. Though we would be getting professional services support on this, I need to understand the entire project plan for this Can anyone help me understand as I would be leading this in my organization. I need to know the prerequisites , the actual process, and post upgrade things.   Thank you. ... View more

Hi All,   I have accidently deleted endpoints in cortex console. Can you please advise how to get back those deleted.     Regard  Asif Siddiqui ... View more

Hi All,   I have been notified that few of the users are receiving errors (attached) related to Cortex. I need to investigate this but not sure where to start and what to look for, Can anyone guide me here.   Regards Asif Siddiqui ... View more