About Soporte.Arteria

If I have two DSL connections, and 10 network segments, is possible configure on a PAN firewall one "trust" zone, tow "untrust" zone and send five segments for each one? ... View more

Hi, I need some help about a PAN update trouble, since december of last year can't update all the signatures of threats, APP's, url filtering and antivirus. On the dynamic update section, when checking for new version, shows an error: Failed to check content upgrade info due to generic communication error. Please try again later. When I'm testing the conection using CLI console, I make a ping and a traceroute to the update url (updates.paloaltonetworks.com) and both are successfully completed, then, I try to get the updates via CLI commands, and result are the same as the web interface: Failed to check content upgrade info due to generic communication error. Please try again later. I checked the licences and product support, and everything it's ok, all is activated and the licences still are valid. Please Help me to understand what is the problem and what need to solve this issue. I have a PAN 4020 using PANOS 4.0.5 Thank's. ... View more

Hello, everybody we have some problems with this evasive aplication, Ultrasurf. PAN can detect many  version of this software but also NOT detect it some others. The trafic generated by some versions (especially version 9.x and some 10.0x), only detect the trafic as a SSL or INCOMPLETE, not as ultrasurf. Please help to understand this behavior because this app have a great impact on the LAN. Thanks. ... View more

Hello, Im using a pa 4020 and i want to custom the blocking pages. Im trying with the URL block page but when i import the file is an error saying: Error in parsing xml response. Is something missing in my txt file? i will appreciate any suggestions? thanks Simon ... View more