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About Sarc845
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- About Sarc845
04-14-2022
20Posts
10Likes
3Solutions
Apr 14, 2022Last Visited
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| Subject | Views | Posted |
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| 671 | 01-12-2022 11:32 PM | |
| 723 | 01-12-2022 03:45 AM | |
| 614 | 01-12-2022 12:31 AM | |
| 982 | 01-06-2022 12:55 AM | |
| 234 | 01-06-2022 12:50 AM |
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| 1 Like | 01-12-2022 11:32 PM | |
| 1 Like | 01-05-2022 01:06 AM | |
| 3 Likes | 10-29-2021 12:42 AM | |
| 1 Like | 03-23-2021 06:21 AM | |
| 1 Like | 02-03-2021 02:43 AM |
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| Member Since | 05-07-2018 04:06 AM |
| Date Last Visited | 04-14-2022 06:03 AM |
| Posts | 20 |
| Total Likes Received | 10 |
01-12-2022
11:32 PM
1 Kudo
Hi Nikolay, Yep, checked the service connections. Nothing strange there.
... View more
01-12-2022
03:45 AM
Thanks for the input, its not setup. So will probably escalate to panw
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01-12-2022
12:31 AM
Hi @Joel_W
Like Pavel said, you can extract the tgz file and you will get a .xml file --Go to panorama -> Setup --> Operations --> Import named Panorama configuration snapshot --> Import the extracted .xml file --Go to panorama -> Setup --> Operations --> Load named Panorama configuration snapshot --> Load the extracted .xml file -- NB - Make sure to uncheck all other options except "Retain Rule UUIDs" and click OK --Refresh the page and check for Device Groups and Templates
... View more
01-06-2022
12:55 AM
Hi Blilal, Ive tested this on 5.2.9 and do not see the same problem. Kindly can you confirm if you have authentication override setup? Network> Portal/Gateway > Agent > Relevant Agent Config > Authentication > Authentication Override: If you have this setup it could be that the agent has a cookie and is using the cookie to authenticate. https://docs.paloaltonetworks.com/globalprotect/8-1/globalprotect-admin/authentication/about-globalprotect-user-authentication/how-does-the-app-know-what-credentials-to-supply/cookie-authentication-on-the-portal-or-gateway.html If you do not have this on the portal and gateway I would recommend opening a case with PANW to investigate.
... View more
01-06-2022
12:50 AM
Hi @Nikhil, I ran into this issue a while back, I had to create a decryption bypass for the url. You can validate it by looking at the below. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000POJ0CAO&lang=en_US%E2%80%A9
... View more
01-05-2022
01:06 AM
1 Kudo
Hello Everyone, Has anyone ever seen this commit error before? Validation Error: plugins -> cloud_services -> service-connection -> quarantine-list-redistribution unexpected here plugins -> cloud_services -> service-connection is invalid Little confused as there is no quarantine list feature here?
... View more
10-29-2021
12:42 AM
3 Kudos
Solution to this one was to install the agent/ edit the registry key related to the connect method: Script: CONNECTMETHOD=”pre-logon" Registry Key: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\Settings New String Value > connect-method > pre-logon And the following: Pre-logon=1 Portal="x.x.x.x" Machine Certificate
... View more
10-27-2021
01:23 AM
Hi Everyone, We seem to have an issue where pre-logon doesn’t work on a laptop till after a user has logged into the device. We have checked and we are setting the pre-logon value to 1 in the registry. On the login screen of the laptop it says GlobalProtect Status: Connected and Connected Gateway. But we cannot see a connection on the Firewall. Anyone run into this issue before?
... View more
- Tags:
- globalprotect
- vpns
08-02-2021
09:24 AM
Hey there, Usually the uninstall pass word is " Password1" Let me know if this helps?
... View more
03-23-2021
06:21 AM
1 Kudo
@Pasquale01 BPry is correct, you can configure this in the Portal settings under the Agent Configurations.
... View more
03-23-2021
05:40 AM
Hi PPerrotta, You can setup a policy denying unknown users in the security policy with the action of block: Using Global Protect your user identification should work just fine so no need to worry about users not being identified when connecting to the vpn. Make sure your source zone and source addresses are from the VPN otherwise you might block traffic like printers etc unless you use the api to identify those devices. ++ Edit You might have to allow your users to go to your okta tenant <domain>.okta.com above the deny policy to allow them to authenticate if you are using internal gateways as well
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03-23-2021
04:46 AM
I found the below live community article, might be worth a try:
https://live.paloaltonetworks.com/t5/general-topics/dataplane-goes-restarted/td-p/382477
... View more
03-23-2021
04:29 AM
Hi,
We have a firewall that is crashing when Cisco SFP's are plugged in, I know they are not supported and that is what we mentioned to the customer. This issue started with version 10.0.3 and worked in pervious versions in 9.1.x
I noticed the brdagent reboots every time the SFP's are plugged in or if a failover occurs to the secondary.
I had a look at the known bugs but could not find anything, any suggestions?
... View more
02-03-2021
02:43 AM
1 Kudo
Update: TAC noted several issues with the /reports_gen process and needed to log into the firewall with root credentials to fix. report_gen ======== 2021-02-01 01:04:32.936 +0200 Warning: main(pan_report_gen.c:2178): ========= REPORT_GEN(20558): Done ========== 2021-02-01 02:47:07.749 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1213590405.log 2021-02-01 02:47:07.750 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1212651820.log 2021-02-01 02:47:07.750 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1211713235.log 2021-02-01 02:47:07.750 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1210774650.log 2021-02-01 02:47:07.750 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1209836065.log
... View more
01-19-2021
11:47 PM
Hi BPry, Yes it gives the same results. We have recently upgraded to 9.1.6 and it seems to be intermittent now, we will be able to run the report maybe every two days. So in summary, manually running the report gives intermittent success and running the reports through a email schedule will also provide intermittent results. BR, S
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