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if you are still having an issue with pinging the logical interfaces please create a support case and we'll set up a remote session to further debug. ... View more

Have the same problem for one of our customers. Error message when trying to update the brightcloud database. After some researching in this forum and on the network it was obvious that this had to be a proxy problem. The PaloAlto management ip is on a network that is behind an Microsoft Threat Gateway. When we turned of the proxy filtering the brightcloud update was successful. But turning of the filtering everytime we need to update the url database is not an acceptable solution. Is it possible to force the paloalto to contact https (port 443) for service.brightcloud.com instead of http? The proxy filtering only runs on port 80. How can we solve this in another way? Do you have any fixes planned for this to work? ps. other updates works fine (application, threats, antivirus) Forgot to mention that this PaloAlto runs version 3.1.4. Jo Christian Message was edited by: jochristian ... View more