ATTENTION Customers, All Partners and Employees: The Customer Support Portal (CSP) will be undergoing maintenance and unavailable on Saturday, November 7, 2020, from 11 am to 11 pm PST. Please read our blog for more information.
Hey, my eval license expired and when activating the new one I encountered a problem: it creates a "new instance" of traps, which makes me wonder: 0) Am I doing something wrong? Isn there some way to just give it the new license and tell it that it's now a real boy? 1) Will I have to set this new instance up from scratch again? (Saving agent installations, previous event logs, anything, really) 2) I have to choose a new "name" because the URL and the cloud service instance names are already taken. Can I not? In any way that doesn't involve deleting the old service (so that I still keep all the data from my evaluation period)
... View more