About sbjornstad

Hello, There is a known issue Bug 60677 where the Group mapping queries failed for when nested groups with long group names were searched for. The search queries showed group members to be missing. This was due to the query string (groups/nested groups) being truncated at 39 characters. This is fixed in 6.0.1. From your update I see you had upgraded to 6.0.1 too did it help to resolve. Thanks ... View more

started to upgrade 6.0.5 no issues. ... View more

I would think that a domain account being used for RDP would need to be excluded as well or the agent would think a new user logged in and would update the mappings as needed.  The agent is simply looking for particular events hitting the security log on the domain controller.  If the client machine authenticates a remote support session (or any other non-interactive login) in the same way that a normal login would be processed then the Agent has no way to differentiate between the two.  The only capability the Agent has is to exclude specific usernames that are not being used for a normal user login so service accounts don't cause the active user's mapping to be overwritten. ... View more