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The guides attached provide customized direction, advice, and recommendations by job function for implementing Prisma Cloud into operation in your organization.   Attachments below are as follows: Compliance Operationalization for Prisma Cloud  DevOps Operationalization for Prisma Cloud  SecOps Operationalization for Prisma Cloud  SOC-IR Operationalization for Prisma Cloud     ... View more

Features Introduced on October 2, 2019   New Features FEATURE DESCRIPTION Cloud Security Alliance (CSA) Compliance Standards Support Prisma Cloud adds support for Cloud Security Alliance: Cloud Controls Matrix (CCM) Version 3.0.1 for AWS, Azure and GCP. CSA is an organization that ensures security, trust and assurance to promote the use of best practices and regulations to effectively manage cloud-specific security controls. This standard includes 136 policies—136 for AWS, 41 for GCP, 30 for Azure.   Azure Key Vault Configuration Checks The Azure Key Vault configuration checks have been updated to retrieve more information so that you can define custom policy for Azure Key Vault certificates that check for: Maximum validity period Status of the reuse key on renewal Exportable private key Key type and key size   Support for Monitoring Resources on Azure Government. To help government agencies adopt a cloud-first approach and meet the security-related objectives, Prisma Cloud now supports Azure Government Cloud across the following Azure Government regions Azure Gov Virginia (US) Azure Gov Iowa (US) Azure Gov Texas (US) Azure Gov Arizona (US)   Temporary Alert Dismissal Instead of completely dismissing an alert, with this enhancement you can now snooze open alerts for a specified duration of time. On Alerts > Overview, you can use the Alert Status filter to find Snoozed alerts. After the specified time period, the alert is automatically reopened or resolved depending on whether or not the underlying violation is addressed.  Prisma Cloud Snooze Alerts   New Role—Account and Cloud Provisioning Admin. This new role combines the permissions available for the Cloud Admin and the Account Group Admin to enable administrators who are responsible for adding and managing designated accounts. With this role, in addition to being able to onboard cloud accounts, the administrator can access the dashboard, manage the security policies, investigate issues, view alerts and compliance details for the designated accounts only. View permissions associated with this role on Settings > Roles > +Add New. Prisma Cloud Admin View Permissions   Remediable Policies for Azure Security Center 15 Prisma Cloud default policies for Azure Security Center now include CLI for auto-remediation; only the Azure Security Center default policies that require a contact email address or phone number are not remediable. If Prisma Cloud is set up with the required read-write permissions, any alert rules that are enabled to auto-remediate and include these policies will automatically remediate new alerts that are generated after this Prisma Cloud update.  Prisma Cloud ASC Remediable Policies   New CLI Variables for Custom Policy When you create a policy you have two new CLI variables to enable auto-remediation. The GCP Zone ${gcpZoneId} and Azure Scope ${azureScope} variables enable you to specify the GCP zone or Azure scope to indicate the node within the Azure resource hierarchy in which the resource is deployed.  Available CLI Variables   API Ingestion Updates Prisma Cloud has added coverage for the API: GCP App Engine—gcloud-app-engine-firewall-rule AWS ActiveMQ—aws-mq-broker   For more information, see more release notes in Technical Documentation for Prisma Cloud. ... View more

Dear Customers,   In December 2019, we introduced host, container, and serverless security capabilities via the new Compute tab in Prisma Cloud. Today, we have two important updates to share with you.   1. The Compute tab upgrade option is now available! Since our December launch, we've published new maintenance releases for Prisma Cloud Compute and minor bug fixes. You can find a list of these updates along with our release notes here. We recommend upgrading to the newest release as soon as possible.   Here are some highlights about the new upgrade button that will be available soon: If your Compute Console version is out of date, you will see a banner at the top when you click on the Compute tab with instructions on how to upgrade. Prior to upgrading, please be aware that after upgrading your Console, you must also upgrade ALL deployed Defenders in order to match the version between Console and Defenders.   2. Licensing update Starting February 2020, every Prisma Cloud Host/VM Defender deployed in an AWS EC2, Azure VM, or GCP GCE will account for one additional Enterprise Edition workload license, in addition to the one license for Prisma Cloud. Refer to the pricing & edition guide for details.   Please reach out to your customer success team if you have any questions.    Thank you, The Prisma Cloud Team ... View more

Prisma Cloud Product and Customer Success: Webinar Recordings   Date Topic Details Oct. 2019 Office Hours with Customer Success: RQL Deep Dive  Learning to use RQL Nov. 2019 Office Hours with Customer Success: Alert Burn Down  Learning to manage alerts Dec. 2019 Office Hours with Product: Prisma Cloud Compute Edition (Previously TwistLock) Features Prisma Cloud + TwistLock Integration Jan. 2020 Office Hours with Product: Prisma Cloud Product Roadmap Upcoming New Features in Prisma Cloud Feb. 2020 Office Hours with Customer Success: Incident Response Case Study — Part 1 of 2 Malware — Incident and Impact March 31, 2020 Office Hours with Customer Success: Incident Response Case Study — Part 2 of 2 Malware — Investigate and Remediate    April, 23, 2020  Office Hours with Product: Prisma Cloud DevOps Security (Shift Left) For developers & DevOps: tools to use natively in their IDE, Git and CICD environments; and Prisma Cloud - Compute integration features May 19, 2020 Office Hours with Product: Quarterly Prisma Cloud Product Roadmap Learn about the recent releases and the roadmap   ... View more

Office Hours with Product: New Features in Prisma Cloud — host, containers & serverless security   Recording available from the Dec. 2019 customer webinar. Click here to view the recording. ... View more

We are excited to announce a web interface change that will present a navigation panel on the left side of the Prisma Cloud console.   Best Regards, The Prisma Cloud Team ... View more