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About MichaelCain
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- About MichaelCain
04-08-2019
2Posts
2Likes
0Solutions
Apr 08, 2019Last Visited
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Latest posts by MichaelCain
| Subject | Views | Posted |
|---|---|---|
| 7066 | 10-03-2018 07:49 AM | |
| 7074 | 10-02-2018 02:21 PM |
My Liked Posts
| Subject | Likes | Posted |
|---|---|---|
| 1 Like | 10-03-2018 07:49 AM | |
| 1 Like | 10-02-2018 02:21 PM |
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| Member Since | 10-02-2018 02:05 PM |
| Date Last Visited | 04-08-2019 04:50 PM |
| Posts | 2 |
| Total Likes Received | 2 |
10-03-2018
07:49 AM
1 Kudo
Upgrading GlobalProtect VPN client appears to be resolving the issue for us. Swapping to ver 4.1.5 seems to be working better. And I think they made some good improvements with the UI in ver 4.1.x over 4.0.x. GlobalProtect release notes indicate a bug sounding similar to this issue was fixed: Issue ID GPC-6479 Fixed an issue with SAML authentication where a GlobalProtect app installed on Windows 7 endpoint failed to connect to the GlobalProtect portal and gateways and displayed the following error: Connection Failed. GlobalProtect failed to connect to the login server. Contact your IT help desk to resolve the issue.
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10-02-2018
02:21 PM
1 Kudo
This same issue also started affecting my users as well. It showed up just in the last few weeks. Also appears to be isolated to Windows 7. We also use Okta SAML authentication for GlobalProtect. We are on GP client ver 4.0.5-8. I'm going to test your sugestion of updating the GlobalProtect client. Might it have been a Microsoft update altering how Windows handles SSL or TLS?
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