06-24-2019 03:45 AM
Hello there,
I represent company ROSTPAY LTD which produces "Carambis Driver Updater" app https://www.carambis.com
We have report from our partners that your WildFire service marks our products as Malware - Generic.ml.
Could you please help me with submission?
You can download and check our software from https://www.carambis.com
We have CodeSigning Certificate "ROSTPAY LTD" and do not have any virus.
Appreciate your help.
Have a nice day.
06-25-2019 04:52 AM
File Hash SHA256: 21965c999cb0e485a36f057749c6894a19d00c2d097f3de89940e1c8afc429a5
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/21965c999cb0e485a36f057749c6894a19d00c2d097f3de89940e1c8afc429a5...
Current VirustTotal Verdict: Generic.ml
Description: Our software complies with the policies of Google. https://www.google.com/about/software-principles.html
We wait answer.
06-26-2019 08:01 AM
How to report a false alarm to paloaltonetworks, only forum ?
06-28-2019 01:02 AM
Five days later
You can download and check our software.
https://www.carambis.com/programs/driver_updater/download.html
False positive - Generic.ml
07-12-2019 09:03 AM
I have entered this file for further review
07-12-2019 10:03 AM
This file is no longer listed as Malware
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