09-23-2019 05:59 PM
Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:
Link to Virustotal report for the file:
Current VirusTotal Verdict:
App Name: ReimagePlus
App Version: 22.214.171.124
Company Name: Reimage
Reimage is an advanced OS repair tool that cleans and corrects damaged Windows systems. Reimage uses its patented technology to compare between the healthy system and the user system. Reimage offers a Free Trial service for all users.
The file being flagged is a 32-bit dll component.
09-24-2019 01:19 PM
I have put this file in for manual review.
09-25-2019 09:45 AM
av hits for grayware /pup
09-25-2019 03:24 PM
Thank you for checking. Will the flag be retained? Are there other steps needed to be performed in order to remove the classification, or is it only based on reputation?
This file is not listed as malicious by Palo Alto.
09-26-2019 01:15 PM
Thank you for resolving. Have a nice day!
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