False Positive Submission

Showing results for 
Show  only  | Search instead for 
Did you mean: 

False Positive Submission

L1 Bithead



We have checked our software on VirusTotal and see false positive detection (generic.ml). Please fix the issue.
The file is available

ScreenRecorder https://www.reneelab.com/download-center/renee-screen-recorder

VideoEditor  https://www.reneelab.com/download-center/renee-video-editor



Thank you!


L7 Applicator

Please provide the sha256 hash of these samples.

Thank you for your reply! How should I submit these samples?

If you're a Palo Alto Networks customer, open a case with Support.

If you're not a Palo Alto Networks customer, provide the sha256 hash and VT link of the files being misidentified.

The SHA256 hash details of these samples:

ScreenRecorder:57 e3 79 b3 9b 5e ad a4 1d 2f 47 43 1c a7 3e 71 5c ac 4e c7 9c 64 19 60 84 db 74
5d 9c f1 a2 fc

VideoEditor:16 37 32 14 6e 96 c1 18 b2 a4 9b 86 cd a0 95 cc 33 ff 96 f8 b7 10 49 c9 ae bc 9c
a3 78 ca 15 e6

Thanks for the hashes.

These appear to be PUP's, but not Malware.

I requested the verdict be considered to be changed from Malware to Grayware (Adware/PUP).






Verdicts have been changed to grayware and the associated antivirus signatures have been disabled.

  • 6 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!