11-09-2017 12:12 AM
We have checked our software on VirusTotal and see false positive detection (generic.ml). Please fix the issue.
The file is available
12-05-2017 01:59 AM
Thank you for your reply! How should I submit these samples?
12-05-2017 10:11 AM
If you're a Palo Alto Networks customer, open a case with Support.
If you're not a Palo Alto Networks customer, provide the sha256 hash and VT link of the files being misidentified.
12-06-2017 01:12 AM
The SHA256 hash details of these samples：
ScreenRecorder：57 e3 79 b3 9b 5e ad a4 1d 2f 47 43 1c a7 3e 71 5c ac 4e c7 9c 64 19 60 84 db 74
5d 9c f1 a2 fc
VideoEditor：16 37 32 14 6e 96 c1 18 b2 a4 9b 86 cd a0 95 cc 33 ff 96 f8 b7 10 49 c9 ae bc 9c
a3 78 ca 15 e6
12-06-2017 02:08 PM
Thanks for the hashes.
These appear to be PUP's, but not Malware.
I requested the verdict be considered to be changed from Malware to Grayware (Adware/PUP).
12-19-2017 10:16 AM - edited 12-19-2017 10:16 AM
Verdicts have been changed to grayware and the associated antivirus signatures have been disabled.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!