cannot connect to VM-Series Next-Generation Firewall

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L1 Bithead

i am launching with only one interface and tried to access, 

Highlighted
L1 Bithead

i am launching with only one interface and tried to access, 

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L2 Linker

It is really hard to say what is going wrong here without seeing it but i still think that something is wrong with Security Rules, routing, ssh key pair or Internet Gateway.

 

Please review everything against our official guides.

 

Regards,

Torsten

 

Highlighted
L1 Bithead

how can i open a support account , without login in to the firewall , because the support account asking serial no

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L2 Linker

Hi,

 

i recommend that you destroy the environment and redeploy it and following this guide https://docs.paloaltonetworks.com/vm-series/9-0/vm-series-deployment/set-up-the-vm-series-firewall-o...

 

or use the following script https://github.com/wwce/aws-cft/tree/master/AWS-Ref-Architecture

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