Hi Esteban, The error you are receiving is normal when restarting the management server, it is indicating the management server has closed an existing socket. The management-server should still restart, this can be confirmed by checking if the PID has changed > show system resources | match mgmtsrvr 12043 20 0 368m 215m 10m S 2 8.6 1:06.76 mgmtsrvr After restart PID is now 18548 > show system resources | match mgmtsrvr 18548 20 0 368m 215m 10m S 0 8.6 1:00.22 mgmtsrvr Please note that once restarted, the management server can take some time to fully initialize. If ACC is still showing no results, you can tail the ms.log to see if any helpful messages are printed regarding ACC report generation. Here is some example output from clicking on ACC tab. Note that 'no results entry for report job id 36' is printed, this is due to no relevant logs(i.e. URL/Threat/Data Filtering) generated in timeframe for the ACC query. > tail follow yes mp-log ms.log Dec 06 11:01:12 report generation started for 'top-applications-summary' Dec 06 11:01:12 generating report for time from 1386345672 to 1386349271 Dec 06 11:01:12 report generation: query on type thsum started for 'top-attacks-acc' Dec 06 11:01:12 report generation: vectorization started for 'top-attacks-acc' Dec 06 11:01:12 report generation: pre-sort-hook started for 'top-attacks-acc' Dec 06 11:01:12 report generation: sorting started for 'top-attacks-acc' Dec 06 11:01:12 report generation: sorting ended for 'top-attacks-acc' Dec 06 11:01:12 report generation: query on type trsum started for 'top-url-categories-summary' Dec 06 11:01:12 report generation: vectorization started for 'top-url-categories-summary' Dec 06 11:01:12 report generation: pre-sort-hook started for 'top-url-categories-summary' Dec 06 11:01:12 report generation: sorting started for 'top-url-categories-summary' Dec 06 11:01:12 report generation: sorting ended for 'top-url-categories-summary' Dec 06 11:01:12 report generation: query on type appstat started for 'top-applications-summary' Dec 06 11:01:12 report generation: vectorization started for 'top-applications-summary' Dec 06 11:01:12 report generation: pre-sort-hook started for 'top-applications-summary' Dec 06 11:01:12 report generation: sorting started for 'top-applications-summary' Dec 06 11:01:12 report generation: sorting ended for 'top-applications-summary' Dec 06 11:01:12 report generation started for 'acc-summary' Dec 06 11:01:12 generating report for time from 1386345672 to 1386349271 Dec 06 11:01:12 report generation: query on type appstat started for 'acc-summary' Dec 06 11:01:12 report generation: vectorization started for 'acc-summary' Dec 06 11:01:12 report generation: pre-sort-hook started for 'acc-summary' Dec 06 11:01:12 report generation: sorting started for 'acc-summary' Dec 06 11:01:12 report generation: sorting ended for 'acc-summary' Dec 06 11:01:13 Error: pan_reportjobmgr_print_report(pan_report_mgr.c:2425): no results entry for report job id 36 Dec 06 11:01:13 Error: pan_mgmtop_show_report(pan_ops_common.c:1911): Unable to find report
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