Strata Cloud Manager Alerts/incidents Management

Hi,

I was hoping someone could assist me or point me to a article that I might've missed.

I'm working on SCM and struggling to close incidents. I can only suppress them, however, I can see that there are closed incidents in the history. I would l

Log Collector Redundancy

Hello,

We want to configure log redundancy. Below is our infra:

1. Two Locations, both locations is active.

2. In both locations having PA appliances in HA & Panorama VM in panorama mode.

3. Panorama HA is configured between both Panorama.

Below is

Correct Way to Add Cortex Exclusions

Often, we get requests from application admins and their vendors to exclude an application or folder from the anti-virus or security software. In the past, we have entered these requests into the Allow List of the related Malware Profile (which has b

Traffic hits policy with URL Category even though the traffic is not for that URL

We have several policies that permit traffic to 80/443 with no specific destination address, but with a URL category set for a specific URL.  For example, we have a post-rule for VPN users to access our internal Splunk server via the URL.

The issue

Globalprotect for Android failing to connect

We're having an issue with GP where all other clients (Windows, Linux, MacOS, iOS) are able to connect with the exception of android devices. Users authentication successfully, get the MFA prompt from DUO, and then get this error:

The network conne

Beginner

For beginners, what is the best course to start with?

reduce exposure to PAN-OS vulnerabilities like CVE-2025-0111

Hello,

What immediate steps should network admins take to reduce exposure to PAN-OS vulnerabilities like CVE-2025-0111 when no official patch is yet available?

Microsoft Intune and Autopilot Hybrid AD Join via Prisma

We are having an interesting problem with current GlobalProtect PreLogon domain join.. 

We have a SCEP infra along with Prisma Global protect and pre-logon configured. We are able to complete a pre-logon and initiate a first login, which then takes u

Cybersecurity Fundamentals Course Showing “In Progress” After Completion.

Hello,

I have completed all modules, quizzes for the Palo Alto Networks Academy Cybersecurity Fundamentals course, but my course status is still showing as “In Progress”.

Course name: cybersecurity fundamental.

Name: ---

e-mail:---

completion date:12

Cortex XDR email data integration

Hi,

i have integrated email data from Microsoft Graph API to Cortex Collections Integration -> M365, but still there are no phishing emails or suspicious emails being reported as incidents in Cortex. Could you let me know what should be done inorder

Cortex XDR API to get a full CVE list

We are working on an automation task that would like to download the CVE full list under "Vulnerability Assessment" of "Assets" from Cortex XDR menu pane. We would like to try API to download the contents and put it to CSV file format so that we can

Renew of Self Signed SSL Forward Trust Certificate without Root CA

Hello,

I have a self-signed (self-generated) certificate without a Root CA on a firewall, which is used for SSL Forward Proxy to decrypt traffic.

The certificate is valid for 10 day and has been imported on client machines as a trusted root CA.

Th

Is there anyway to translate e-learning contents in Learning Center?

I'm ESL person and trying to translate contents to other.

The screenshot as below is the current result. As you can see header is translated to my selected language under my profile.

The content is in English.

When I tried to use "google translate"