License registration

Hello ,

We have a customer . they had 1 PAlo NG FW and it is registered in their support account .

Now customer had purchased 5 Palo clusters and Panorama through us ( Integrator) with 5 year Premium Partner support  and we have our own ASC suppo

Cloud Configuration Report for Auditors

Trying to find a Prisma report that will provide output of snapshots of resource configurations for manual review. The report would enable internal / external assessors to review configurations to manually validate compliance. Existing Prisma complia

Source NAT Pool range use case practices

Hi Expert ,

I would like to consult about how can use  Source NAT Pool range with multiple clients to source NAT pool can use DIPP ( Dynamic IP and ports) or Dynamic source nat  actually I hesitate to use DIPP because I think suitable than dynamic

Crowdstrike falcon incident fetching issue

Hi team,

In the crowdstrike builtin integration instance we have included the query to fetch detections as: status:['new'], but still the alerts with False Positive status are also getting fetched in XSOAR.

Prisma Access - CIE multi profile - breaks SSO

Hello all . 

Seem to be casting into an empty pool here but will try anyway. 

My issue is with Multi Auth profiles using Global Protect & Prisma Access. 

If you use more than one IDP you can only match against one profile , hence you can't use mu

Cloud Identity Engine - Multi Auth Profile

Hello All . 

Have a very simple thing I am trying to do but as ever things are not so simple with Palo . 

I'm using Prisma SASE  and this focus around this question is Cloud ID Engine & Global Protect. 

WE are AAD only with no on premise resources

Difference between Detected and Detected (Reported)

I need to know the difference between both actions seen in alerts and if it's related to profiles configuratios(Block, Report Disabled). If it's set to Report, the action will appear like Detected (Reported) because it could be blocked?

Cortex XDR Agent Service Get Stopped.

Hello Guys!

Just wanted a clarification that once the Cortex XDR agent service : cyserver.exe get stopped due to any reason.

1.How the system service restarts again ?

2. How many or frequency of  heartbeats does cortex xdr agent send to Cortex XDR

Download Failed

Model PA-440
V 11.1.2-h3

We have GP agent 6.2.3 downloaded to our PA-440, but I have not had my Apple Mac updated to that version for several months. I can still connect to my office via GP VPN but my computer client is GP App version 6.1.3-703. When

Configure GlobalProtect and IPv6

Palo Alto Networks provides information on how to configure GlobalProtect and IPv6. Our community experts dive into some challenges and solutions on how to resolve them with some tips and tricks. Find answers on LIVEcommunity. 

Let's talk ab

Various Commands on CLI returning Unknown

Anyone know why various commands such as "debug" would return "Unknown Command" on the CLI? 

Is this possibly due to my permissions on Panorama? These commands are relatively common and are even referenced in palo KB articles but they don't seem to w

Future of Cortex XDR

Hello dear community, 

we all now the future of SOC is Cortex XSIAM. 

What will happen to Cortex XDR in the future? I didn't see any planned new KI implementations into XDR. 

If you have more informations, please let me know.

BR

Rob