DOTW: Where and How to Download Palo Alto Networks VM Images?

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Community Team Member

Hello there,

In this week's Discussion of the Week, we are going to be talking about a high-volume search on LIVEcommunity, which is the item "where/how to download Palo Alto Networks VM images?"


The discussion that we want to call attention to is:


Here is the link to that thread:


The user was posting to ask about "How to download Palo Alto Networks VM?"

And even though the discussion led to the information about how to obtain trail licenses, no one ever truly answered the actual HOW question. Or more specifically, where to go to download.


Well, so glad you asked...

In order to download the VM Image, you need to be logged into the Palo Alto Networks Customer Support Portal (CSP) page here:

Palo Alto Networks Customer Support Portal page


If you do not already have a sign-on ID, you will need to register here:


Once you are logged in, you need to go to Updates > Software Updates:

Palo Alto Networks Customer Support Portal page with software update windowPalo Alto Networks Customer Support Portal page with software update window


You will see an option for dropdown to select specific software. You will notice for VM-Series, the list is pretty long, with the following options: 

  • PAN-OS for VM-Series
  • PAN-OS for AWS VM-Series
  • PAN-OS for VM-Series Base Images
  • PAN-OS for VM-Series NSX-V Base Images
  • PAN-OS for VM-Series SDX Base Images
  • PAN-OS for VM-Series KVM Base Images
  • PAN-OS for VM-Series Hyper-V Base Images
  • PAN-OS for VM-Series NSX-T Base Images

Please select the specific VM-Series you need, and then you should see the following options:

CSP screen showing the VM-Series download listCSP screen showing the VM-Series download list


There are alternate ways to search for OVA's, but we always recommend that you obtain the latest software from us.


Once downloaded and running, most features will work, but you will not be able to see any traffic in the monitor tab.


If you would like any Trial Licenses, you will need to contact sales. 



Now that we've answered this discussion's primary question, we hope you found the information useful and that it was either new info, or a refresher for you if you already knew the answer. We enjoy providing the solutions you need. And of course, whenever you have questions, the LIVEcommunity is here for that very purpose!



Thanks for taking time to read my blog.
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As always, we welcome all comments and feedback in the comments section below.


Stay Secure,
Joe Delio
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