Agent update failed

3 computers failed to update the agent,current version 8.4.1.53273 and target version is 8.5.0.624. PC1 Additional Date：Windows Installer DB: Extra reference(s) to agent component(s); PC2 Additional Date：Windows Installer DB: Current agent registr...

Configuring alerts in Cortex XDR to prevent incident generation

Hello,

I want to configure certain NGFW alerts in Cortex XDR so that they no longer generate incidents based on criteria such as the alert name, source zone, and destination zone. I do not want to completely hide the alert with an "Alert Exclusion"

Cortex XDR Agent in a Non-Persistent VDI and Paths Outside the Gold Image

Hello everyone.

We have recently experienced a problem in a non-persistent VDI infrastructure where we have many terminal servers used by users.
These users may be using portable software that resides on shared folders and when the users use this soft

How to Effectively Restrict Specific Files Across All Locations in Cortex XDR?

I am facing a challenge in Cortex XDR regarding file restrictions. When we need to block a specific file on endpoints, we add its file path to the restriction profile. This effectively blocks users from accessing or opening the file in the specified

Managing Updates (Content & Agent Upgrades)

Hello dear community, 

I have a few questions how did you implemented your staging in Cortex XDR? Or did you say, no we trust PA and do not delay the content updates? 

It is all about these two categories in the agent settings:

Content Auto-Up

cortex agent update failed ：Insufficient log content.

Hello guys， cortex agent update failed,current version 8.4.1.53273 and target version is 8.5.0.624. The addititioan data display: Insufficient log content. Has anyone ever been in such a situation? How to solve it?

Dashboard Computers Active Directory x Cortex

dear,
Is it possible to create a dashboard that lists the machines in my ad and says which ones have Cortex installed?

Cortex XDR Pro - GenAI?

Hey dear community, 

is Cortex XDR Pro affected by any GenAI plans?

BR

Rob

XDR grouping

Hi Guys,

In palaalto endpoint grouping 

what is static grouping
What is dynamic grouping 

Where this scenario works with example

Cortex XDR login issue

Hi everyone,

I can't sign in to Cortex XDR Console for about 10 minutes. I receiving "Unauthorized - 4010402" for 3 different users. Is it general problem or only for my tenant? I have also another tenant and it works normally. Could you help me?