Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
10-27-2022 10:07 AM
Hello ,
There are few endpoints even after clicking pausing endpoint protection .It is not allowing it to pause the endpoints protection .
10-27-2022 10:33 AM - edited 10-27-2022 11:04 AM
HI @Shashanksinha ,
Can you please check if the agents are on minimum compatible version(7.7 and above) to support pausing endpoint protection? If yes, Reuqest you to kindly collect tech support files from the agents and please report the issue to our TAC teams for support.
As a workaround, you can create a policy rule with following settings:
this should work equivalent to the pause endpoint protection feature.
Hope this answers your question. Please mark it as "Accepted as Solution" if it does.
Regards.
10-27-2022 10:33 AM - edited 10-27-2022 11:04 AM
HI @Shashanksinha ,
Can you please check if the agents are on minimum compatible version(7.7 and above) to support pausing endpoint protection? If yes, Reuqest you to kindly collect tech support files from the agents and please report the issue to our TAC teams for support.
As a workaround, you can create a policy rule with following settings:
this should work equivalent to the pause endpoint protection feature.
Hope this answers your question. Please mark it as "Accepted as Solution" if it does.
Regards.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
