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11-15-2021 09:36 PM
Hi All,
Finally we will be upgrading our Cortex xdr prevent to the pro version. Though we would be getting professional services support on this, I need to understand the entire project plan for this Can anyone help me understand as I would be leading this in my organization.
I need to know the prerequisites , the actual process, and post upgrade things.
Thank you.
11-16-2021 12:36 AM
Hi Asif,
You can get full documentation for the PRO and all its' capabilities here:
https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin.html
Just one important note. Don't forget to enable the pro capabilities in the agent profile under "XDR Pro Endpoints"
11-16-2021 10:41 AM
To add, the Pro/Prevent backend is the *exact same.* So really all the change that occurs is PAN allows you to check the "Pro Endpoint Capabilities" box, and then that data is now feeding the data lake and you are seeing more of it in the console. Have migrated many customers to pro, since you already have agents deployed most of your heavy lifting is done already.
01-01-2024 10:01 PM
For the CSP account how to upgrade that from prevent to pro is there any steps or backend after the order it will be updated automatically?
01-01-2024 10:35 PM
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01-31-2024 10:29 PM
Hello
There are post-installation tasks and things to think about after the upgrade. This could entail training your team on any new features, testing the new configuration, and guaranteeing data integrity. What particular worries or expectations do you have for the post-upgrade period?
Thank you
Nikki Harris
02-06-2024 10:32 PM
Ensure the accuracy and integrity of data transferred during the upgrade. Verify that all essential data, configurations, and settings are correctly migrated.
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