Cortex XSOAR CS Newsletter Feb 2024

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February 2024

UPCOMING EVENTS

Customer Success Webinar Series: Indicator Management 

Join us on Feb 21st for part 2 of the webinar series, where we cover the process of tuning creation fidelity for Indicators. Click below to register for the webinar series:

You may catch the recording for part 1 in the On-Demand section below

 Part 2   |  Part 3

CS Webinar Topics Suggestion Survey

We value your input! Help shape our next webinars by sharing the topic you'd like to learn more about. 

>> Fill out the form 

Operation Automation: 2024 Virtual User Group 

When: Feb 20th, 9am - 12pm PT

Meet your peers, share ideas, and learn from each other as you embark on your SecOps automation journey in 2024. This three-hour interactive virtual event promises valuable insights, customer peer discussions, and a tour of the latest features and playbooks designed to improve your user experience and get the most out of Cortex XSOAR®. 

>> Register Here

Recent CS Webinar

Review the Indicator Management Lifecycle part 1 here: Indicator Management Lifecycle 

Did you register for Part 2? Click here to secure your spot

Watch More

New How-to Videos 

• Catch the latest parts of XSOAR 8 Engineering training: 
  • Quiet Mode 
  • Data Collections 
• Check out our latest XSOAR training video: Case  Management 
• Review XSOAR 8 EDL video: External Dynamic Lists (EDL)
• Check out the first part of XSOAR 8 Analyst series: Searching in XSOAR 

View More

XSOAR PRODUCT UPDATES

XSOAR 8 SaaS Migration Reminder

In 2023, we announced that XSOAR 8 SaaS, our latest version, is available for migration for XSOAR 6-hosted customers.
We already have over 100 customers working with the SaaS offering.
As the XSOAR 6 hosted product line is planned to be End of Life by March 2024, connect with your assigned Customer Success or Account team to kickstart the migration process. To familiarize yourself with the new features and improvements in Cortex XSOAR 8, we recommend reviewing the following resources: 

• Cortex XSOAR 8 Release Announcement
• Cortex XSOAR 8 Feature Changes
• Cortex XSOAR 8 FAQs
• Cortex XSOAR 6 to Cortex XSOAR 8 Migration Guide 

Playbook of the Week Blogs

Explore our latest playbooks designed to enhance your automation skills, featured in our Playbook of the Week blog series. 

Common Playbooks Pack 

Prisma Cloud Audit Alert v3 

Read All

Cortex XSOAR Content Release Jan 2024

Learn about newly released content packs and their capabilities.

>> Read more

Cortex XSOAR Marketplace

Explore additional content packs and test drive use cases from Cortex XSOAR and other contributors.

>> Marketplace site

 XSOAR Product Release Notes 

Cortex XSOAR Feature Release Notes >> Documentation Help Center

Cortex XSOAR Version Release Announcements >> LIVEcommunity