Did not get the expected value from test (85) issue with Remedy Integration

[Asmita.Asmita]

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Hi,

While doing the customized Remedy integration test, getting-"Did not get the expected value from test (85)" but able to fetch the incident status via "remedy-incident-get incidentID", OAuth test successful via "remedy-auth-test" in playground through queries and also generating the Incidents.

Could anyone assist me with this?

[Ivetto]

Hello Asmita,

In this case we recommend you create a support ticket so they can assist you in troubleshooting this question.

[Asmita.Asmita]

Is palo alto supports customized integration?

[Ivetto]

Yes, you can create your own integration, also known as BYOI. Please follow these directions on how to do this: https://xsoar.pan.dev/docs/tutorials/tut-integration-ui