08-01-2022 07:56 PM
Hello,
Having installed XSOAR v6.8 in RH7.6, also configured Docker too.
Proxy and internal DNS is required in our environment.
Configured the Proxy on both WebUI and Docker as well.
We could login to GUI, but we cannot reach the marketplace.
Found out there are many DNS queries from the XSOAR to the root DNS server in our firewall log.
Any ideas?
08-21-2022 05:56 AM
Hey @SeanDeHarris,
Have you made sure all required URLs are whitelisted? See this doc, marketplace section: https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-9/cortex-xsoar-admin/installation/system-req...
Note that the following URL specifically was added just recently to that list:
marketplace.xsoar.paloaltonetworks.com
If you're still facing issues, I suggest opening a support case in our Customer Support Portal - where you'll be able to share logs so that the team will understand the issue better.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
