Expedition M.Learning Log Analysis "No supported new files to process"

[BrianMarks]

Expedition v1.2.86
Panorama 10.2.7-h3
Firewall PA-5200 10.2.7-h3
Exported 24 hours of monitor traffic logs to .csv file format from Panorama
uploaded to /PALogs on server and set permissions
See file from Firewall > M.Learning in Expedition
Click [Process Enabled Files] and message "No supported new files to process" appears immediately
Any suggestions on remediation?

[dpuigdomenec · Accepted solution]

Hi @BrianMarks 

Please follow below troubleshooting proposed steps and let me know if that works on your side.

1) Check the /PALogs/ and the /data/ folders has the correct grants

chown -R www-data:www-data /data

chown -R www-data:www-data /PALogs/

2) Open the M.Learning tab on the device.

3) Define /PALogs/$folderORFileName* as the folder where FW logs are stored. 

3) Click on Save

4) Enter again into the device and select tab ML

5) Click on Process Enabled Files

6) Wait until the process is finished. Meanwhile review below logs.

• /home/userSpace/panReadOrders.log: Review the call with the params for the spark process.
• /tmp/command.spark: Review the call to spark. It can be copied and executed by hand for troubleshooting purposes, output will be printed on the cli.
• /tmp/command_actions.spark: Review the call to spark. It can be copied and executed by hand for troubleshooting purposes, output will be printed on /tmp/error_logCoCo.
• /tmp/error_logCoCo: File containing the output of the spark command.
• During the execution of the analysis you will see also the creation of a couple of csv files; *_afterProcess.csv (actions to perform after the logs are processed), *_traffic_files.csv (listing of the processed files) 

Best,

David

[BrianMarks]

Thank you for the detailed and quick reply on this issue. It was step 3 that made the difference as I already had permissions... once the folder remained in the device M.Learning, it worked. Appreciated!!