After installing update 8.0.8 PA3020 in FIPS\CC mode inaccessible. Device stuck in boot loop.

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After installing update 8.0.8 PA3020 in FIPS\CC mode inaccessible. Device stuck in boot loop.

L1 Bithead

After installing update 8.0.8 on a couple of our PA 3020s they became inaccessible using the web access and SSH.  We had to do a factory reset on the devices.  Every time we tried to put the devices back into FIPS\CC with 8.0.8 installed the devices would get stuck in a boot loop.  We had to do a factory reset and reinstall version 8.0.7. Then we enabled FIPS\CC and restored the devices.  We also updated our PA 5060s and had no problems at all. 

 

I was wondering if anyone had experienced this problem?  I haven't seen anything about this issue so far but I am holding off upgrading our PA 3050s  for now.

2 REPLIES 2

Cyber Elite
Cyber Elite

Hello,

I would open a support case and update here as well. Sounds like something could have gone awry with the upgrade?

 

Regards,

L0 Member

I have 2 - PA5050 having the same issue. TAC has been unable to determine the cause. Had to factory reset one and reinstall 8.0.8 and the other one I was able to roll back to 8.0.6 h3. 

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