General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Palo Alto - Barracuda IPsec VPN problems

We've a IPsec-VPN IKEv2 between Palo Alto (10.0.7) and Barracuda (8.0.5-0341) with 10 IPsec tunnels, one VPN-tunnel per subnet-pair, on Palo side "proxy IDs".

At least once every day, some of these ipsec-tunnels go down and can only be forced to come

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ChrisCon by L2 Linker
  • 12900 Views
  • 12 replies
  • 0 Likes

Resolved! Web interface not working

Hi

 

About 2-3 month ago, my ability to edit tags for ip addresses or any object doesn't work. the tag field compacts to 0pixel height !

I have attached a screen shot you can see the item has tags, but when you open it up the tag field is collapsed w

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Resolved! PAN-DB URL Categorization - Server Error (500)

 

Hi,

 I an trying to make a change request for a URL on the support page.
I can fill in all fields, but when I press send, a server error (500 ) is shown.

https://urlfiltering.paloaltonetworks.com/

 

Am I doing something wrong?
This has worked before.

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SvenM by L0 Member
  • 2204 Views
  • 5 replies
  • 0 Likes

Resolved! Web-gui access with no secure certificate.

I access via GUI from Chrome and observe that the connection is not secure.

I created the certificate for the firewall, but Chrome keeps saying that my connection is not secure.

How can I solve this problem if the AC I have is internal to the company?

I

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SaulGlz by L1 Bithead
  • 13306 Views
  • 8 replies
  • 0 Likes

Firewall idmgr High Availability State Showing difference

I have configure a RMA replacement HA device by following below guide

How to Configure a High Availability Replacement Device - Knowledge Base - Palo Alto Networks

 

I follow until step 10 need to use below command to check the state

debug device-ser...

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JiaXiang by L4 Transporter
  • 2036 Views
  • 3 replies
  • 0 Likes

PAN platnium support

I have Platnium support with PAN and I opened a TAC case yesterday evening explicitly requesting TAC support Monday-Friday between 8am-5pm US EST.  The case went to APAC TAC and he said that he is looking into the issue.  I sent me an email to tell h

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dtran by L4 Transporter
  • 2154 Views
  • 5 replies
  • 0 Likes

Resolved! Panorama settings - auth key issue

I have successfully on-boarded a FW to Panorama (both version 10.1.6-h3) using auth key. I've set a single use for key so now it disappeared as expected.

 

Now I am trying to change Panorama settings (to disable auto recovery) and it won't allow me t

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santonic by L6 Presenter
  • 2093 Views
  • 1 replies
  • 0 Likes

ECMP Virtual Router restart question

Very quick question.  We have set up another virtual router (currently running two with active users) and are trying to enable ECMP on the new virtual router.

 

When we attempt to enable ECMP, a firewall message states that 'Enabling/Disabling ECMP a

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