Downloaded Firmware from Active Firewall doesn't show up on Passive - PA-460

Hi,

I have downloaded a software release from Active Firewall and already sync to HA Peer, but when we tried to upgrade Passive Firewall. The downloaded version doesn’t show up.

I have also tried uploading the software release manually but it showe

Admin console unreachable/cant remote in or ping - PA support wont let you submit a ticket without a TSF file - which you get via admin console

Very frustrated with this - PA portal requires a TSF file to submit a ticket.  We cant generate one, because our portal is unresponsive.  Tried calling and going through telephone support and it redirects to portal support and hangs up.  

Anyone ha

Issue GP Linux - URL Browsers

Hi,

I am experimenting a very strange behaviour with Global Protect when connecting to my work from my home. I am able to connect to the VPN of my work and even doing ssh to the server in the private network, but when I try to surf the web, the bro

Response Pages pushed with Panorama

Hello-

I am looking to push a custom response page out from Panorama to several PA-500's. As part of the configuration of the response page, there is an HTML file that I am uploading to Panorama. Can someone tell me if the HTML file can be copied o

Alerts: - Abnormal Recurring Communications to a Rare Domain to a Suspicious Autonomous System (AS)

Hello Friends

Our XDR system recently reported a lot of these warnings, "Abnormal Recurring Communications to a Rare Domain to a Suspicious Autonomous System (AS)". Through information from XDR from the user's computer that has queried a website th

OSPF Adjacency Fails Post Upgrade - needed new rule

OSPF failed recently after an upgrade and required a new rule to allow the ospf application between our NGFW inside zone and our core router. We moved from version 10.2.7-h8 to 10.2.7-h18 . Anyone ever seen this? 

-Nathan 

Factory reset on a PA-3220 that was part of an HA cluster

I have been working with Palo Alto support on our passive PA-3220, which can no longer boot up successfully. Power cycling the device doesn’t bring it back; it just keeps rebooting until eventually it ends up in maintenance mode. Palo Alto recommends

CLI: setting and unsetting log forwarding

Good day,

So i figured out how to set the log forwarding via CLI:

configure>set rulebase security rules "TESTING2" log-setting ANTAREX-LOG-FORWARDING

but how do i change it back to None? tia

How to add palo to multiple device groups

I am deploying two new firewalls. I have clone the existing templates and created new template stacks.

I am not adding the firewall to the correct device groups and they have two VRFs in use. The old firewalls are detailed as YGC-FW1 and 2. The new a

system resources snmp monitoring

Hello,

We have sometimes occurencies of network outage because of particular trafic that leads to high load on packet descriptor and packet buffer on our PaloAlto PA-5220.

We would like to snmp monitor the following values from the output of CLI comm

SSL TLS

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