General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Resolved! GlobalProtect for Specific location

Hi All,

We have a requirement to configure Global Protect should be used only from 2 countries. For example, if users are in India and SriLanka only those people should connect to GP. Any other countries should not be able to connect even they are ge

...

Certificate Management Queries

Hello guys,
I do have a few questions to ask and see if you can help me out.

1. I do have the RootCA issued by GoDaddy Secure CA-G2 is going to expire in a few days, its something I need to renew or generate a new one?

2. What is the difference betwee

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How to mitigate CVE-2023-0008

Hey Palo Alto Communiity, 

 

Could anyone tell me the best practices to mitigate newly published vulnerability (Local File Disclosure Vulnerability in the PAN-OS Web Interface) by palo alto https://security.paloaltonetworks.com/CVE-2023-0008 , please

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Re: How to Register with Support Portal

I am trying to register my PaloAlto serial number with support portal for very 1st time but getting error as - "Error: unable to create user account". Please contact Support". can you please guide on same ASAP.

LALITA by L0 Member
  • 4349 Views
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  • 1 Likes

Resolved! Basic Question about DNS Query

Scenario : In an organization, a client machine doesn't know IP address of example.com. So it sends DNS query to its local DNS server. Even the local DNS server doesn't know about example.com. Hence, the local DNS server sends DNS query to DNS forwar

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perumalj by L2 Linker
  • 680 Views
  • 1 replies
  • 0 Likes

Unable to upload image to RMA box

OS 9.1.13

Model - PA 3020

 

Kindly refer to the attached actual error. I am unable to upload the OS file.  I followed the below URL with no success.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PNbICAW

 

Every after SFTP

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Viber Uploading

We can only send text Viber messages. voice calls, video calls while sharing of photos/media won't go thru.

 

Please help.

Resolved! How do I renew support for my PA-220?

How do I renew support for my PA-220?

 

When I try to log into https://support.paloaltonetworks.com/, I get UnAuthorized Access, and Your membership has expired or has not been approved, please contact Palo Alto Networks Support.

 

I tried calling a

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koegnet by L0 Member
  • 698 Views
  • 1 replies
  • 0 Likes

Route convergence when using a Redistribution Profile

This is my scenario.  I have an eBGP relationship from my PA to Vendor A and Vendor B.  I have users that traverse this firewall and use their respective applications.  I have Vendor C which is a site-to-site vpn.  I'm doing a routed vpn with this ve

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How can I get OVA image file

I am trying to do the PCNSA cert and need the OVA image file. My account does not have the software updates section. We do have a Palo Alto firewall at my work but it’s not registered under me. I am doing the pcnsa cbt nuggets with Keith Barker and n

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bjfoste1 by L1 Bithead
  • 890 Views
  • 4 replies
  • 0 Likes

How to view correlated logs on the FW

Hello,

 

I currently have an environment with TP, GP, ADVURL and WF and sometimes I need to see the full info of a user instead of going to traffic and check some portion then go to URL filtering and find something "maybe" related and so on.

 

I keep

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Does Palo Alto have a PCNSE placement program?

I am a MSSP in the Boston area and I have a job opening for a PCNSE in the city.  My job postings haven't netted much activity so I thought I'd go this route.  Looking to see if PAN has some sort of networking hub, referral or placement program that

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ATB-RFT by L0 Member
  • 574 Views
  • 3 replies
  • 0 Likes

Resolved! Best upgrade path 4.1.7-h2 to 6.0.12

Hi,

 

Which would be the best upgrade path from 4.1.7-h2 to 6.0.12.

Steps:

1) download and install 5.0.0

2)download 6.0.0 not install, download 6.0.12 and install directly.

 

correct, right?? 

anything to keep in mind in this upgrade????

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