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11-09-2020 11:08 PM
I'm getting the following start error message on Windows Server 2019 running ID-Agent.
The MADebug file shows the following as well.
------------MDM Service is being started------------
11/10/20 15:52:06:552[ Info 1414]: Os version is 6.2.0.
11/10/20 15:52:06:552[ Info 480]: Load debug log level Info.
11/10/20 15:52:06:552[ Info 483]: Product version is 10.0.1.
11/10/20 15:52:06:552[ Info 731]: No xml element servercert.
11/10/20 15:52:06:552[ Info 743]: No xml element mdm-agent-config.
11/10/20 15:52:06:552[ Warn 496]: LoadConfig failed with error -1!
11/10/20 15:52:06:552[Error 1441]: Start error -1!!
11/10/20 15:52:06:552[ Info 585]: Stopping timer thread...
11/10/20 15:52:06:552[ Info 593]: MaAirwatch Timer thread stops.
11/10/20 15:52:06:552[Error 763]: MDMGw listening thread stops timeout!
11/10/20 15:52:06:552[Error 197]: MDMEvent listening thread stops timeout!
11/10/20 15:52:06:568[ Info 1277]: Service stopped.
Anyone have an idea as to why the service can't be started?
Thanks!
11-10-2020 09:23 AM
From your logs it doesn't look like you have actually configured this integration, so the service is being stopped because it doesn't need to be running.
11-10-2020 09:23 AM
From your logs it doesn't look like you have actually configured this integration, so the service is being stopped because it doesn't need to be running.
11-10-2020 03:59 PM
Thanks! Have changed the service to manual since it doesn't need to be running.
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