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01-23-2025 04:18 AM - edited 01-23-2025 09:22 PM
Hi everyone,
Iam facing a problem where the web interface of my Palo Alto firewall shows a blank white screen after logging in. Iam unable to access any settings or dashboards. Here is what I have tried so far:
Iam running PAN-OS 10.2 on a PA-220, and the issue started after applying the latest firmware update.
Has anyone experienced this before? Any suggestions on how to fix or troubleshoot this would be greatly appreciated!
01-23-2025 02:28 PM
You may want to ask this in a General Discussion rather than PAN-OS SD-WAN discussion forum.
One suggestion I have is downgrade again and see if the issue persist. PA-220 has limited memory and you may be just running into lack of memory depending upon your policies and rules.
01-24-2025 12:35 AM - edited 01-24-2025 12:38 AM
@ashah1 I move the topic to the General Discussions area.
Hi @rubbyhaul ,
Try the maintenance recovery tool if all else fails.
From there you can revert the firewall or appliance to factory default settings, revert PAN-OS or a content update to a previous version.
https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-admin/certifications/enable-fips-and-common-cri...
Good luck !
Kim.
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