GP - MFA notification message for desktop clients

I recently configured Cisco DUO with our GlobalProtect. When a user connects in on Windows/Mac there is no prompt from the client to go approve the MFA on their phone. It just hangs waiting. Can I have GP prompt the user letting them know that furthe

global protect Version 5.1.4 can not install on a Surface X with a ARM proc

I read the information that Version 5.1 and higher is working for ARM processor but I receive the message:

"This installation package is not supported by this processor type. Contact your Product Vendor"

Got a Surface X with Windows 10 64Bit and using

exclude ms update in global protect

We are facing the bandwith issue due to windows update and want to exclude ms-update application application in global protect vpn .

2- we also seen the users are getting ip address in login session from post authentication ip pool d

Gateway WAN-IP Could not connect to the gateway. Please contact your IT adm

Hi community,

I recently got a problem but I can't find the cause of it. In GlobalProtect the following error message was displayed:
WAN-IP gateway Could not connect to the gateway. Please contact your IT administrator.

It's normal now, but what could h

Proactive Monitoring of GP Gateways

HI,

I am trying find out the best method to proactively monitor the health of GP gateways. Basically I would like to make sure that Gateway is healthy and can take user connections. 

Thanks

Applications are not opening properly from the Clientless VPN

We have configured a clientless application on PA. It s working fine it's taking to the application, Following the Home page and other contents are accessing but from there we not able to open few the popup menu tabs from the application.

Application

GlobalProtect 5.1.3 client update issue

Hello,

I have downloaded and updated PA firewall to the latest 5.1.3 version from 4.1.3 and activated. However when i click on GP client to "Check for Updates" it states that i am on the latest version. And the update doesnt prompt.

Even when i go to

Clients stuck in Connecting state

Hello All,

We have had a more or less stable GP environment during this pandemic.  About a week ago, we started receiving calls of clients not able to connect - the GP agent stuck in the connecting state.

We had recently enabled split tunneling for j