12-04-2023 07:30 AM
Hi All
PA-VM running 11.0.02
Global Protect 6.2.0
After some advise/suggestions
We are rolling out Global Protect for the first time and getting some strange results
Portal and Gateway Configured to use Azure SAML in addition to this I have followed this article to try and make the whole process simple for users
Both our Azure MFA Sign-in Frequency and Authentication Override cookies are set to 1 hour.
On first login everything seems to work ok and if we attempt to disconnect and reconnect VPN within an hour everything seems to work fine and users can connect without needing to authenticate, however after that hour has passed (I assume the Azure cookie timestamps) then the problems start and users get a mixture of issues - the most common one is Finding Best Gateway just sits there and you might get a second browser open (presumably from the Gateway) advising that authentication is successful and to "click here" to launch global protect but this works intermittently but most times Find Best Gateway just sits there...
Anyone setup Global Protect in this way or have any pointers appreciated
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
