GlobalProtect MacOs Connection

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GlobalProtect MacOs Connection

L0 Member

Hello,

I am a PA-440 user, current globalprotect version is 6.2.3.
When I try to connect to vpn via macos I get the following error (Could not connect to the
GlobalProtect service. Make sure the Global Protect service is running.
If the issue persists, contact your administrator.).

I tried downgrading to GlobalProtect 5.2 with no solution.
Can anyone help with the problem?

2 REPLIES 2

Community Team Member

Hi @erenkarabulak ,

 

Can you try reinstalling with version 6.1.4? 

LIVEcommunity team member
Stay Secure,
Jay
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Hello @JayGolf ,

I tried your suggestion but unfortunately nothing changed

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