GlobalProtect Discussions

Global Protect keeps dropping connection

A user running MacOS 15.3.2 & GP 6.3.2 keeps getting automatically signed out of the VPN connection after 5-15 minutes. This is the only user having this issue in our organization and I am not able to replicate the issue. 

I confirmed that everything

Global Protect + SAML & Client Download Page vs Authentication Successfull

If I had hair left I would be ripping it out.

We have Global Protect + SAML multifactor using the default browser for that SAML.  It has worked ok for more than a year.

Then magically, early this month, up to a dozen users a day after completing the mu

Acceptable packet loss over Global Protect VPN?

Dear all,

I was just wondering if others suffer from packet loss over their GlobalProtect VPN connection which has any impact on the connection or applications? We use a financial package that has a fat app on the endpoint and connects back to an SQL

GlobalProtect Not Working on macOS (Sequoia 15.5)

Hi all,

I’m currently experiencing issues with GlobalProtect version 6.2.6-838 on a particular version of macOS. Interestingly, the same version of GlobalProtect works perfectly fine on macOS Sonoma, so the problem appears to be OS-specific—potential

Global Protect issues with MAC and IPhone new OS 18.4 and 15

Hello Team

We would like to inquire whether there are any known issues with GlobalProtect on the newly released iOS 18.4 and macOS 15. Prior to these updates, GlobalProtect was functioning smoothly with SAML authentication and all connections on ea

HIP Check reports fail to send to internal gateway following internal gateway certificate change or patching of firewall

Hi all, we've recently had a couple of issues which have caused us to investigate client Global Protect connectivity issues.

The first was off the back of the recent security patching of our firewall HA pair.

The second was after replacing the intern

How to disable GlobalProtect autostartup?

Hi everyone,

Recently my company gave me access to their VPN so I could get to the database while I am working from home (on my very own computer since the company did not provide one). I installed it and everything is working fine, except a there ha

Multicast traffic on GP

Hey,

We have multicast traffic in the network. We recently deployed GP on our network and can't access the multicast streams. I heard GP doesn't support the multicast, but I also heard GP has a solution to support multicast. Any suggestions are hel

Global Protect Virtual adapter not installed on ARM64 win 11 device

I am using the win11 device with qualcomm snapdragon 8 gen3rx ARM64 CPU.  But there is no virtual globalProtect adapter installed.

1. I have also tried out different versions of global Protect but none of this works GlobalProtect64-6.0.5 and  GlobalP

I have a few GlobalProtect users unable to connect after I updated to 6.2.8 and they ran windows updates.

So far only 4 out of 50+ users have been affected and those were resolved by uninstalling KB5058411 or just waiting for the next day.  I am looking to see if there are any known issues related to this update.  The error they receive is "could not con

Enabling S2S VPN based tools accessible on Global Protect VPN

Hello Team,

We want to use the same subnet used in the office(on which S2S VPN is configured) to be configured for Global Protect VPN so that users will be able to access the S2S VPN tools.

For ex:- Office subnet- 172.21.0.0/16

S2S VPN Subnet- 172.21.

Global protect

Hello,

After upgrading the GlobalProtect client, will users still be able to connect properly if they are using an older version?

Additionally, how can I test the upgrade on a small group of users before deploying it across the entire production envi

Global Protect agent for Ubuntu 24.04

Hi looking to see if there is a working client for Ubuntu 24.04.

Thanks

Global Protect and User_ID/Group Mapping

Hi

I have been struggling with an issue that I have seen many times with the GP user/group mapping when using two types of auth resources.

We have are on-prem VPN portal/gateway using Azure SAML auth. Which is turn uses the upn for login (i.e usernam