We are not able to receive the password resetting link

We are not able to login the support.paloaltonetworks.com site. When we try to resetting the password using mail id, we did not receive the password reset  link on mail. Kindly help us to resolve this issue

Validation errors in Palo Alto software version 10.1.6-h3

If you found "shared policy & template" are "Not in Sync" with Panorama with the below validation errors.

 Security group 'XXXXXXX' is not a valid reference

 rulebase->xxx-> profile-setting is invalid

URL filtering profile -> is already in use

Th

ISP ping going out via different interface

I am facing a very strange issue. Thee are four ISP connected to PA. All are VLAN interfaces.

While doing a ping to 8.8.8.8 or any public IP from the vlan interface IP it works fine except for one ISP.

For one ISP if a ping a initiated from vlan.7

PA-220 Constantly prompting for password change

After upgrade to 9.1.15 in PA-220 it asks Constantly prompting for password change for only admin account. what is the reason for that?

IPSEC HA SA Sync

Has anyone got this configuration working? Looking for details on how to setup the http forward.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HAuZCAW

Static Source nat, two /24 subnets one to one

I want to know if this is possible, make a Static Source NAT so that
source network last octet lets say 192.168.1.10 is translated to 10.1.1.10 then next host 192.168.1.11 is translated to 10.1.1.11 and this should happen always only natting last octe

Regarding REST API feasibility

There is a requirement to check the REST API feasibility for the below parameters. Logs will be sent to Monitoring tool through REST API.

Could anyone please help on this? Can we achieve below parameters through REST API?

1. CPS
2. CPU Utilization Datap

Routing client vpn over site to site tunnel

Hello everyone, I’m new to palo alto and I have the following problematic that I couldn’t solve.

I have PA Firewall in my local site and it’s configured to allow site to site connection to a remote branch which works perfectly. In addition, I’ve set

Need a fast boot time firewall

How fast would a PA-400 boot? I am looking for something that can boot quickly. I currently have a FW that takes about 25minutes to boot (highly doubt that is normal). 

adding a firewall to Enterprise Support Agreement

is there a way to add an existing firewall to ESA... I may have made a mistake on its initial registration if it cannot be done who could I contact with palo alto as I cannot make a TAC case for that specific firewall

Lien téléchargement PANORAMA ESX pour un LAB de test

Bonjour,

Je suis nouveau dans la communauté, je souhaite avoir un lien pour me permettre de télécharger PANORAMA ESX pour installer sur VMWARE afin de faire LAB de test.

Je vous remercie de votre compréhension 

CTO 

Log Collector status", it gives me "Error"

Hello All,

From the device-Setup-Management tab, there is "Logging and Reporting Settings". And when I click "Log Collector status", it gives me an "Error" The FW is connected to Panorama and it gets shared policies and objects and it seems like forw

VPN Phase 2 Tunnel stuck

Hi,

We have multiple S2S VPN with many vendors but facing issue with Fortinet. 

On our side we observe Phase 2 tunnel is up and packets are going out through Tunnel interface but no reply. Other party saying no issue on their end but once we restar