cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Who Me Too'd this solution

L4 Transporter

@BPry 

Firewall did not receive the signed URL key required back from PAN servers to upload telemetry data (based on the telemetry logs), which looks to have caused the error. Also, the firewall failed to fetch the device certificate correctly upon 3 month renewal. Rebooted firewall and waited 24 hours and the firewall was then able to retrieve the certificate and telemetry data began to flow successfully again.

 
Looked to have been an issue with the Palo Alto back end as no changes were made on the firewall except a reboot, but am not quite sure.

View solution in original post

Who Me Too'd this solution