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Alarm failed to start grpc connection with address urlcat.hawkeye.services-edge.paloaltonetworks.com:443

BigPalo
L4 Transporter

‎02-23-2024 03:46 AM

Hi,

 

We are receiving this alarm:

 

severity: high opaque: Failed to establish GRPC connection to UrlCat service: failed to start grpc connection with address urlcat.hawkeye.services-edge.paloaltonetworks.com:443, err context deadline exceeded

 

We tried to disable the app id cloud engine following the next procedure but the alert is still showing:

https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-admin/app-id/cloud-based-app-id-service/enable-...

 

How can we stop generating this alarm?

 

Thanks

2 people had this problem.
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