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01-07-2016 03:29 PM - edited 01-27-2016 09:31 AM
Note: This notice applies to customers with WF-500, WildFire Cloud, and PAN-DB.
This notification is to provide you advance notice that the SSL certificates used by PAN-OS/Panorama to authenticate to the WF-500 appliance, to the WildFire public cloud service, and to the PAN-DB URL filtering service will expire on January 21, 2016 18:23:01 UTC.
Following the expiration, PAN-OS/Panorama devices that have not been updated will not be able to communicate with those services.
To ensure service continuity for WildFire and PAN-DB, all users are advised to complete one of the following steps:
1. Install content version 550 (or later).
OR
• 5.0.17
• 5.1.11 (scheduled for week of Jan. 11, 2016)
• 6.0.12
• 6.1.9 (scheduled for week of Jan. 11, 2016)
• 7.0.4
If you have any questions regarding this notification, content releases, or the upgrade process, please don’t hesitate to reach out to your support provider or Palo Alto Networks Customer Support at +1 408.738.7799 or visit https://live.paloaltonetworks.com/t5/custom/page/page-id/Support.
Thank you,
The Palo Alto Networks Support Team
Caveats
PAN-OS 7.0 and later > debug software restart process user-id prior to PAN-OS 7.0 > debug software restart user-id