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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

...

brcook by • L2 Linker
  • 8377 Views
  • 0 replies
  • 4 Likes

generic.ml

Please whitelist our software.

 

Name:  AirMyPC.exe

 

Detection name: generic.ml

 

SHA256: 6d36b96d76680a8c9d4c1e7475563390387640037a5618f65322a9a17cd01f8f

 

VirusTotal link:

https://www.virustotal.com/gui/file-analysis/NjY0ZDgzNzRiZDg4NmQwMTcyZGEyYWVkMGFlYz

...

beniam by • L2 Linker
  • 4917 Views
  • 4 replies
  • 1 Likes

Urgent False Positive

2 days ago we have submitted false positive request.

Please process ASAP since our customers have lot of issue with this false positive.

Here is our request:

https://live.paloaltonetworks.com/t5/VirusTotal/generic-ml/td-p/293114

 

Thanks,.

beniam by • L2 Linker
  • 2989 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml): Reimage

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:
MD5: CDCF4E9DDFAB62E17798A3037BEEDF25
SHA1: 5B27C7563613FE988965359056E30059FE90FD47
SHA256: A51F3EDDFB72645567C76BC04E1F321F6C7BBE27CFA80224A3

...

kns123 by • L2 Linker
  • 6682 Views
  • 5 replies
  • 0 Likes

Resolved! New Whitelist request Virus Total | SocialMediaBot.exe

Best Palo Alto Networks Support,

 

Whitelist Request False/Positive Detection on Virus Total, this is a new version of our previous submitted file.  https://www.virustotal.com/gui/file/8c5a80982900b865fa019b80ff4d4188e9c006261eb9da875b83457ba7320a99/de

...

Resolved! False Positive: Outbyte PCRepair, version 1.0.2.4

Hello,

Due to minor bug fixes, we had to release a new version of Outbyte PCRepair, which is now also being detected by your antivirus.

Please help us remove it, there are no major changes from the previous version.

Outbyte PCRepair download link:http:/

...

YelenaRez by • L3 Networker
  • 6526 Views
  • 4 replies
  • 0 Likes

False positive 5.29.7: Generic.ml

Hello,

 

I am a representative of the company of ZennoLab.
One of the files of our program (ChromiumInstance.Renderer.exe) is mistakenly accepted by your antivirus as a virus (Generic.ml).
Please correct the situation.

 

File Hash: ae8fe4ed3eb9b239b7dcdda6

...

Demeer84 by • L1 Bithead
  • 3832 Views
  • 2 replies
  • 0 Likes

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

...

brcook by • L2 Linker
  • 8377 Views
  • 0 replies
  • 4 Likes

Resolved! False positive - Generic.ml

Dear Palo Alto Networks Team , we are a freeware development TEAM (Sordum.org) recently we have realized that one of our freeware (Windows Update blocker) has False positive on Virus total report here is the link:

 

https://www.virustotal.com/gui/file/

...

Only your products have been misreported.

File Hash: 100c87123264a0038b0131a3b3efc014fee61ecf446b6e72a476f92d17006588

Link to Virustotal report for the file:https://www.virustotal.com/gui/file/100c87123264a0038b0131a3b3efc014fee61ecf446b6e72a476f92d17006588/detection

Current VirustTotal Verdic

...

cheneyxf by • L0 Member
  • 3133 Views
  • 2 replies
  • 0 Likes

False positive 5.29.1: Generic.ml

Hello,

 

I am a representative of the company of ZennoLab.
One of the files of our program (ChromiumInstance.Renderer.exe) is mistakenly accepted by your antivirus as a virus (Generic.ml).
Please correct the situation.

 

File Hash: 3bb090a2367b6d05e2944a3b

...

Demeer84 by • L1 Bithead
  • 2966 Views
  • 2 replies
  • 0 Likes

False positive 5.29.2: Generic.ml

Hello,

 

I am a representative of the company of ZennoLab.
One of the files of our program (ChromiumInstance.Renderer.exe) is mistakenly accepted by your antivirus as a virus (Generic.ml).
Please correct the situation.

 

File Hash: 9b87a8b6a925c529339bb816

...

Demeer84 by • L1 Bithead
  • 2794 Views
  • 2 replies
  • 0 Likes

False positive 5.29.4: Generic.ml

Hello,

 

I am a representative of the company of ZennoLab.
One of the files of our program (ChromiumInstance.Renderer.exe) is mistakenly accepted by your antivirus as a virus (Generic.ml).
Please correct the situation.

 

File Hash: aff30cb3a7cbae4aef659e27

...

Demeer84 by • L1 Bithead
  • 2812 Views
  • 2 replies
  • 0 Likes

False positive 5.29.6: Generic.ml

Hello,

 

I am a representative of the company of ZennoLab.
One of the files of our program (ChromiumInstance.Renderer.exe) is mistakenly accepted by your antivirus as a virus (Generic.ml).
Please correct the situation.

 

File Hash: dc0768187a3cba5227634284

...

Demeer84 by • L1 Bithead
  • 2556 Views
  • 2 replies
  • 0 Likes

False positive 5.29.0: Generic.ml

Hello,

 

I am a representative of the company of ZennoLab.
One of the files of our program (ChromiumInstance.Renderer.exe) is mistakenly accepted by your antivirus as a virus (Generic.ml).
Please correct the situation.

 

File Hash: 017c7c32530d0629244b2e98

...

Demeer84 by • L1 Bithead
  • 2565 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello,

Please help us remove a false positive, given to Outbyte PCRepair by your antivirus.The program is clean and doesn't contain any unwanted behavior.

File Hash: 090115b57ee6ead5aa49c2a4a25d9ed952b9cda3a33d0b3d05159e1067163731

Link to Virustotal rep

...

YelenaRez by • L3 Networker
  • 6876 Views
  • 5 replies
  • 0 Likes
  • 696 Posts
  • 55 Subscriptions
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