VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 8677 Views
  • 0 replies
  • 4 Likes

False Positive (Generic.ml)

Dear paloalto Team , Our Team name is SORDUM (Sordum.net) , recently we have realized that two of our freeware have False positive on Virus total report here are the links :

 

File Hash: 9fa8cc4cc198da3b67b88427b8fec0f4155912efe9f4261a58b9f3421431d6c

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Resolved! False positive detection (Generic.ml)

Hi All,

 
I am writing on behalf of Idrive Software Inc, to intimate about the false positive warning displayed in VirusTotal Website with PaloAltoNetwork for our Remote Access Software. Since our Application is having all the security validations an
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generic.ml - pcapp.store

Dear Paloalto Folks,

 

Virustotal shows that you have marked our app store nsis based mini installer as 'generic.ml'

 

https://www.virustotal.com/gui/file/31cccd7f8e7db26c12f522c0f1519ffa459fdd0120e4911c03fb2fcf2432ca00

 

Would appreciate removing th

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zakdec by L0 Member
  • 1373 Views
  • 2 replies
  • 0 Likes

VirusTotal False Positive - SoD.exe and Stanalone.msi

File Hash: 8eca5d7c3658ede73e0b0aba722578f9294eb4b5aa8d9093c0ecee726d83c5a2

Description: Sod.exe release version 2022.2 HF1

 

File Hash:5dce92b27bcd75a7cef1b8b5d909ab087bc88e3141b7d5ce26ed7bb0308916a0

Description: Sod.exe release version 2022.2 HF1

noorda by L0 Member
  • 1347 Views
  • 2 replies
  • 0 Likes

VirusTotal Verdict Change Request for False Positive

File Hash: 4c05b6ddd16c22e561ca3bd385e0de0028c320588fe0ee6e2308a9b0af7b9083

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/4c05b6ddd16c22e561ca3bd385e0de0028c320588fe0ee6e2308a9b0af7b9083

Current VirustTotal Verdict: beni

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WtrN06 by L1 Bithead
  • 1529 Views
  • 3 replies
  • 0 Likes

False positive detection (Generic.ml)

I would like to report a false positive detection by Palo Alto Networks on virustotal

 

File Hash:

MD5 0038770ba0d6d4f9f7a3efe71c2c6e6c
SHA-1 e87ce315bf3fd6c0d51bbc7b548e354a0a976e1a
SHA-256 14deef88beb72f7ca7c85cdec36e0408cabaf21b523df673b729396cc6ab7

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Nalik27 by L0 Member
  • 1218 Views
  • 1 replies
  • 0 Likes

False Positive (Generic.ml)

File Hash:

c0134160f251fc58c445416ba05121f968d4c778f504faa7e1059697cb3d560f

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/c0134160f251fc58c445416ba05121f968d4c778f504faa7e1059697cb3d560f

Current VirustTotal Verdict: Gene

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gsteam by L1 Bithead
  • 1501 Views
  • 2 replies
  • 0 Likes

False positive detection (Generic.ml)

Hi,
on 14 july 2022 my application was detected as clean, but today it is detecting as generic.ml

I would like to report a false positive detection by Palo Alto Networks on Virus total scan of the following file:

File Name: RemotePC.exe
MD5 6d416a0dde

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False Positive Submission (Generic.ml) - AutoLogger

Hi,

Please help us remove a false positive, given to "AutoLogger", version 2021-05-19.

The program is clean and doesn't contain any unwanted behavior.

File Hash: 8f1b5891a450787544f3bdd2ce86f4feb304f375b803f1c196738a7bb81f130d

Link to Virustotal report f

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False Positive (Generic.ml)

Hello Palo Alto Team,


Presently getting a false positive for an installer file from our vendor ClairVista LLC. https://www.clairvista.com/ Their product provides the ability for our employees/agents to interact with a remote hardware kiosk that our c

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False Positive Submission (Generic.ml) - AutoLogger (renew)

I'm starting a new topic, because my addition in the old one is probably lost

 

I'm using Autologger daily for many years at the several malware-hunter forums. The tools included in it are updated frequently.

So VirusTotal flagged it as False Positiv

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Sandor by L1 Bithead
  • 1750 Views
  • 2 replies
  • 0 Likes

False positive in v9.6 update

Dear PaloAlto,
Hi, I updated the app on July forBug Fix of audio extraction and video compression
Your detection engine is flagging my app as detected.
My website is https://medlexo.ml/

 

32bit: https://www.virustotal.com/gui/file/703f9a16b988a25e321a

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ericsia by L2 Linker
  • 1423 Views
  • 1 replies
  • 0 Likes

Resolved! False Positive Submission (Generic.ml) - RSIT

Hello,

 

I'm asking you to remove a false positive to another known tool called Random's System Information Tool which produced in two versions - one for x86 and one for x64 system.

 

File Hash for x86: 643f9279743c1737607e4a69d5dfcc3f692e495ac84c502

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Sandor by L1 Bithead
  • 2151 Views
  • 2 replies
  • 0 Likes

False Positive (Generic.ml)

File Hash:

041ae2de93e828004d528f510da4a4da36b1f5c4fe9a7bd1415cc75e70442267

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/041ae2de93e828004d528f510da4a4da36b1f5c4fe9a7bd1415cc75e70442267?nocache=1

Current VirustTotal Ver

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gsteam by L1 Bithead
  • 1275 Views
  • 1 replies
  • 0 Likes
  • 706 Posts
  • 54 Subscriptions
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