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Check out LIVEcommunity discussions to find answers, get support, and share knowledge related to Palo Alto Networks tools and products.
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Discussions
Check out LIVEcommunity discussions to find answers, get support, and share knowledge related to Palo Alto Networks tools and products.

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General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

24410 Posts

Custom Signatures

The Custom Signatures discussion is a resource for security professionals to discuss the creation process of custom signatures in their PAN-OS appliance.

176 Posts

VirusTotal

Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.

804 Posts

Network Security

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to all things Network Security.

5195 Posts

Cloud Delivered Security Services

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Palo Alto Networks’ Cloud Delivered Security Services.

655 Posts

Secure Access Service Edge

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Prisma Access and Prisma SD-WAN.

575 Posts

Security Operations

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Cortex XDR, XSOAR, and Xpanse discussions.

4600 Posts

Activity in Discussions

"Your login session has expired" errors when authenticating to GP portal

Dear community! We are currently experiencing an issue where after authenticating to the globalprotect portal page with the browser, we get the following message :"“Your login session has expired and you have been logged out for security reasons...” And we cannot get to the portal page. It only works with Mozilla firefox or Edge in IE compa...

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Carracido by L4 Transporter
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GlobalProtect Linux client recreates a "GP_HTML" folder in home directory on every start

Hi all, I'm running into a persistent annoyance with the GlobalProtect Linux client. Environment:- GlobalProtect version: 6.2.9-407- OS: Ubuntu (kernel 6.17.0-35-generic, 24.04-based)- Architecture: x86_64 Issue:Every time the GlobalProtect client starts, it creates a folder named `GP_HTML` directly in my home directory (`~/GP_HTML`). This happe...

Best Practice for Managing Short-Lived Public Certificates on Panorama-Managed Firewalls?

Hi everyone, With the industry moving toward shorter validity periods for publicly issued SSL/TLS certificates, I'm trying to plan ahead for certificate management on our Palo Alto firewalls. We have several firewalls that are managed through Panorama, and some of them will also be using SAML for authentication. Since public certificates will ne...

Sizing help — university internet edge, 3 Gbps today, 4,000–5,000 students, 7-year lifespan. PA-3430 / PA-3440 / PA-5410?

Looking for sizing advice from anyone running PAN at a university/campus internet edge. Environment: University with 4,000–5,000 students plus staff/faculty Current internet bandwidth: 3 Gbps — expect this to grow substantially over the appliance's life (bandwidth per student keeps climbing; wouldn't be surprised to hit 8–10 Gbps by end of life...

simsim by L4 Transporter
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Best free Syslog server 2026

Hi everyone, we are currently trying to set up a syslog server as we would want to retain older logs in case we need it for auditing purposes. We are looking for a free one that's good in 2026. I'm currently choosing between an ELK stack and Wazuh, which would be easier? I have experience in setting up Docker containers. Was looking at Graylogs ...

Issue on Android VPN

Hello DearsI am trying to install Global protect VPN on Android device, but it is unable to processed with that since the certificate is self sign so any other way to solve that problem without replace the current certificate meaning change setting on Andriod device. Best Regards

Automatic Certificate Renewal for Global Protect Portal

With the pending move of publicly issued certificates to a shorter time frame, is there anyway to ease the amount of effort to get the new certificates installed on the firewalls since it will now need to be done multiple times a year? Working on a few that will using SAML for authentication and be managed by Panorama so trying to see the best ...

DJ_1924 by L2 Linker
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Resolved! Device Group "Shared" available in Policies tab but missing in Objects tab

Hi all, I've run into something confusing in Panorama and wanted to check if this is expected behavior or a bug on my end. When I go to the Policies tab, I can select Device Group: Shared from the dropdown without any issue. However, when I switch to the Objects tab and open the Device Group selector there, "Shared" is not listed at all — I can'...

MaratP by L1 Bithead
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GP with Certificate base authentication and LDAP, userid not visible in global protect logs

We have setup wherein user get certificate base authentication on pre logon(machine authentication), When user logged into machine, it must shift from machine name to userid. this transition is not happening. We also don;t require GP client login window popup. It must derive userid and password from windows login. Authentication table we have LD...

Multiple Cortex XDR Agent Upgrades Failing with "The installer has timed out" Error

Hi team, We are currently encountering a mass upgrade failure across multiple endpoints during both Auto Upgrade and Manual Server Upgrade attempts. While a single endpoint successfully upgraded using our standard profile and group configuration, the remaining endpoints consistently fail. Issue Summary: Symptom: The upgrade tasks transition to...

Z.Zikri by L0 Member
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Broker-VM Upgrade to Debian pre-feb 2026 Deployments

Has anyone done this to date? Eventhough we are running version 31.0.58 (latest at the current time) is there an easy way to determine if running Ubuntu without having to Live terminal to the BVM? (waiting on client to open 'https://lrc-<region>.paloaltonetworks.com' to enable live terminal access) https://docs-cortex.paloaltonetworks.co...

PA_nts by L4 Transporter
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XSIAM Report

What do “Restricted” and “Public” actually mean in an XSIAM report template? If I set the report template I created to “Restricted,” does that mean I won’t be able to schedule the report to be sent to an external email address, and that it will only work when I manually generate it within XSIAM?

CVE-2026-0288 PAN-OS: Buffer Overflow Vulnerabilities in User-ID Terminal Server Agent

CVE-2026-0288 PAN-OS: Buffer Overflow Vulnerabilities in User-ID Terminal Server Agent, this vulnerability bulletin was released a few days ago, so while reviewing Prisma Access vulnerabilities, we wanted to confirm if the vendor has announced any upcoming dates for the Central Mexico, West Mexico, and US South regions, as the bulletins don't me...