04-06-2024 01:17 AM
Hi Guys,
I have an issue in my Prisma, its look like when i get spesific ip pool like x.x.a.a. I cant reach the server DNS.
Maybe anyone have an issue like me? I need help
Thanks!
04-08-2024 08:37 AM - edited 04-08-2024 08:38 AM
Hello @H.Leoesa,
1. Can you please elaborate on how you determined that you are not able to reach the dns server? Are you seeing any deny traffic logs or are you seeing that the browser cannot resolve dns?
2. Are you using an internal DNS server, cloud default or custom DNS for Prisma Access?
3. Are there any security policy rules that could be blocking this IP pool?
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