Cortex XSOAR Discussions

Setting an incident field and getting the new value of it

Hi everyone,

I noticed that automations cannot set a new value and fetch it from the same incident field . Why is that?

demisto.executeCommand('setIncident', {'details': 'mycustomvalue'})
return_results(demisto.get(demisto.incident(), 'details'))

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How to avoid "...NOTE, too much data to present, content was truncated."

Hello again,

I'm using a task to obtain IPs from a source and put them inside the context. However, the variable is truncated and it shows: "NOTE, too much data to present, content was truncated."

How can this be avoid? and use the whole context va

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Resolved! Resetting Qradar integration and keep mapped alerts.

Hello colleagues,

I'm using Qradar integration with all the alerts mapped and parameters configured. In order to solve a "fetch events" puntual problem is recommended to reset the integration with empty parameters and the use again the already workin

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community license for cortex XSOAR for mac

Hi all,

Do we community license available for cortex XSOAR to be used on mac?

Thanks

Resolved! Pre-process Rule Assistance

We are trying to create a pre-process rule to link and close the incident when certain field values are identical but still incidents are getting created for identical values. Please find the attached snip.

Please note you are posting a public message...

Delete File from War Room

Hi everyone,

I would like to ask is it possible to permanently delete the downloaded file in War Room? My team wants to make use of the Jobs function in XSOAR to handle files, and the file should be deleted in XSOAR after handling it.

Thanks,

Eliza

Resolved! Playbook Creates Incidents from Table.

I'm trying to create incidents from a Cortex XSOAR SIEM integration. The integration allows me to list alerts and I'm trying to create an incident for each one. When I run the playbook, the list alerts command returned multiple entries, but the creat

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Resolved! Check dormant instance in multitenant.

Hi,

I need a job or another mechanism to detect if last incident creation time is older than 1 hour or a given time period to detect if there is an incident pull problem in SOAR or a siem centric problem.

Regards.

Resolved! DEVO integration into XSOAR

Hi

we need to integrate DEVO with XSOAR, in order to manage all alerts and be abe to query DEVO. First step is to get all alerts, so we have installed the "Devo v2 (Partner Contribution)" addon into XSOAR and followed the instructions, from https://x

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Open zip file in automation

Hello,

I'm downloading a zip file via API with this request:

response = doHttpRequest(url=zip, method='GET', headers=headers)

it's supposed that my "response" variable now it's the zip file, however when I try to open, I can't, it's like it doesn't e

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Script failed to run: Timeout Error: Docker code script failed due to timeout, consider changing timeout value for this automation, (2604) (2603)

We have a playbook task that sends a query to run on Splunk using the SplunkPy but it keeps failing and returning the following error
#22: Splunk Search Query

Command:
!splunk-search query="index= test blah blah" earliest_time="1666679348" latest_ti

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Resolved! Configuration file to playbook

Hi all,

I need to provide an externally uploaded configuration file to a playbook whose content varies periodically (it's a list of names). What is the best way to do this? The user who uploads the file can access the XSOAR GUI interface with an Anal

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Rename XSOAR tenant

Receiving more business from a customer for some of their other entities.

I need to rename an XSOAR tenant to be more pointed -

Is there any instructions on renaming.

Can i just stop the tenant and rename the folder on the backend; assume there's

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Using Await for an email only for expected answers

Hello,

I'm sending an email to the users and I wait for 3 possible answers. However, sometimes the users are outside the office and I receive and automatic answer. How can avoid this, and only wait for the 3 possible ones.

Phone call from XSOAR

How can i make Phone calls from a playbook?

I found the twilio integration which is able to send SMS, but I'd rather make a phone call to the incident manager somehow.

Have you found any solution to this?

Discussions

Setting an incident field and getting the new value of it

How to avoid "...NOTE, too much data to present, content was truncated."

Resolved! Resetting Qradar integration and keep mapped alerts.