Troubleshooting an XSOAR 8 on-prem installation

Hi team,

I wanted to see if there is any way to troubleshoot or view debug output/logs in XSOAR 8 on-prem? 

I have not had much luck getting the OVA version fo deploy successfully, let alone completing the install and accessing a functional UI. I am p

How to monitor system performance-disk in XSOAR 6.12

We want to monitor server performance in real time for that we are using default dashboard named "System Health". But in that we are not able to monitor disk.
Our server is on Prem and its version of xsoar is 6.12.

Please assist quickly.

Get Incident List from Microsoft 365 Defender

Hi Team,

I want to get the events between the dates I give from Microsoft 356 Defender. In the ‘microsoft-365-defender-incidents-list’ command, the limit is set to maximum 100. What should I do to make the limit unlimited?

The command:

XSOAR File Issue

Hi All,

I tried to send an attachment using the attachment ID in Exchange Web Services (EWS) for Office 365, and I was also able to see the entry ID of the file in context object. However, the structure of the entry ID is different from the standard

ZIP a file XSOAR

Hi Team,

I'm trying to zip a file using ZipFile Automation as a task in the playbook and after it has been zipped use the ZIP file EntryID to be sent attached in an email, I'm getting this error:

'Unable to read file with id b4841215-d627-4c36-9c

XSOAR - Manual Review Indicators

Hi, 
I have created a playbook that extracts IOC from a csv in a mail.
I want to ask the analyst if they want to manually review or auto block the IOCs.
If the analyst marks Manual review I want it to loop over every IOC and the analyst should mark to b

Couldn't sort by date in bar graph widget in Dashboard

We couldn't sort by date in bar graph widget in custom dashboard. We are in XSOAR 8.7.

Please assist.

Migrating instances to a new server - Accessing API Keys

Hello Live Comm,

I have created a new XSOAR Server with a different OS and have begun migrating the data. I need to migrate the instances and we don't have records of the original API keys. Is there a way to access and view the API keys configured on

Polling XDR Integration for Alerts that are not Incident Based

Hello all,

I am running a Use-Case that requires me to poll the XDR Tenant for all alerts. These include Alerts that are found in an XDR Incident and Independent Alerts that are not found in an incident. For example a Low Severity alert from a BIOC A

Cortex XSOAR DNS resolving issue

Hi all, 

I am trying to integrate Cortex XDR with Cortex XSOAR. I have configured api key and other settings . But sometimes this integration works, sometimes do not,  because of DNS resolving issue. 

I dont think it is our DNS servers problem, becaus

Create a PDF File

Hi everyone

What is the best way to create a PDF within a Playboook? What are you all using?

Data format doesn't matter but some customisation about the pdf format would be nice.

BR

Michael

Trying to get XSOAR community edition

Hi,

I'm trying to get XSOAR community edition.

I've filled in all the details for "Start your XSOAR free trial" and clicked the get it now button, then nothing happens.

Have tried Firefox and Chrome.

Any ideas?