[DemistoClassApiModule] Why CustomFields in demisto.incident()

Why is there a separate dictionary returned from demisto.incident? Does it matter whether a field is custom or builtin

demisto.incident()['CustomFields']['myfield']


I am asking this because I am thinking about implementing a custom function in CommonU

I found the issue cannot save filter in the Playground War Room

Hi All,

In the new version of XSOAR server 6.10 GA cannot save the filter in the Playground War Room.

The save bottom cannot click.

Everyone found this same issue or not?

BR

Sakkarin Pichetskul

How to find incidents with a particular key present in context ?

whenever there is an email thread involved in the incident,  a field in the context is created as EmailThreads: [{email1 values}, {email 2 values}]

I want to find all the incidents which have this email thread involved.

Multi Tenant Automation

Hi,

Is there a way to run XSOAR automations across all tenants without having to place (push) the automation into all the tenants? 

If I wanted to write a script to pull all incidents across all tenants, how would I do that?

Thank you.

Even though get-remote-data command executes successfully, the entries returned in the GetRemoteDataResponse object is not being added to the incident

When the get-remote-data is being called, I am getting below errors when returning entries to the GetRemoteDataResonse. The command is executes successfully, but I do not get entries in the XSOAR incident which I have passed to the GetRemoteDataRespo