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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 9778 Views
  • 0 replies
  • 5 Likes

re: false positive on virus total

I have a videogame I've developed coming up positive on virustotal from you. The offending exe is a simple game runner. Infection indicated is Generic.ml. Escape From Briarwood Hospital.exe and the batch code it was compiled from is attached.

infecti

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Virus Total False Positive Freewave.Update.exe

File Hash: 5bddc2f0954197c885a7c2461b28fbdbbd97fd984c41990af71dd37536bfc3af

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/5bddc2f0954197c885a7c2461b28fbdbbd97fd984c41990af71dd37536bfc3af/detection/f-5bddc2f0954197c885a7c

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jmoretz by • L0 Member
  • 1073 Views
  • 1 replies
  • 0 Likes

Virus Total False Positive (Please Check.)

File Hash: D1586199CE4DBB209003B3235A34F5BAE343BB8787675443F37890B8727B1E90

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/d1586199ce4dbb209003b3235a34f5bae343bb8787675443f37890b8727b1e90?nocache=1

Current VirustTotal Ver

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SksGyyyy by • L0 Member
  • 2035 Views
  • 2 replies
  • 0 Likes

FP

File Hash: de54331aa3385a46858bde412a45af8873c84c6789b12eba7a9ea049371b09fc

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/de54331aa3385a46858bde412a45af8873c84c6789b12eba7a9ea049371b09fc?nocache=1

Current VirustTotal Ver

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beniam by • L2 Linker
  • 1419 Views
  • 1 replies
  • 0 Likes

Resolved! Reporting False Positive from VirusTotal

Dear Sir/Madam,

 

We would like to report a false positive in your virus scanner software, which is reported on this page on VirusTotal. The false positive in question is a small executable called CheckDotNetVersion.exe that we use during installatio

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Resolved! Virustotal F/P

Hello;
 
Getting F/P
 
SHA-256
71bf5138fb06142fdc3889a180741c3fcf713fcff470e89e977ada0e39dad39d
 
URL: https://www.virustotal.com/gui/file/71bf5138fb06142fdc3889a180741c3fcf713fcff470e89e977ada0e39dad39d?nocache=1

VirusTotal F/P

Good morning,

 

Getting F/P

SHA-256: 05f918ccbb4b02e7cf335a49f63e07f6f707000f8a8650dc2def40eeae6ff69e
URL: https://www.virustotal.com/gui/file/05f918ccbb4b02e7cf335a49f63e07f6f707000f8a8650dc2def40eeae6ff69e
VERDICT: hacktool
DESCRIPTION: UVNC Single Cli

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Resolved! False positive VirusTotal

Good morning/evening,


We are TEHTRIS, a french cyber-security company and one of our product is falsy detected as mallicious on virustotal by your detection tool.


The product has this sha256: 7da893d1061d53820df739a6917d18c2ad891e479c926bd7f0e1b2c33b

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Tehtris by • L1 Bithead
  • 3228 Views
  • 6 replies
  • 0 Likes

False positive report - UpdaterSetup.exe

The file hash SHA-256: c943edbf27cd03b1749cd9b0f917304f7c7c552d999c72387a137d51d0970329

 

Link to virustotal: Threat Vault (paloaltonetworks.com)

www.google.com/dl/release2/update2/ad3h35sdfjpqd7p3hbjtlw6nsftq_130.0.6679.0/UpdaterSetup.exe

 

Current

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admin2 by • L0 Member
  • 1849 Views
  • 1 replies
  • 1 Likes

False positive report - Generic.ml

The 32-bit Windows console application brwtts is clean.

 

The file hash SHA-256: c943edbf27cd03b1749cd9b0f917304f7c7c552d999c72387a137d51d0970329

 

Link to virustotal: https://www.virustotal.com/gui/file/c943edbf27cd03b1749cd9b0f917304f7c7c552d999c72

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woeruw by • L1 Bithead
  • 3117 Views
  • 3 replies
  • 0 Likes

Resolved! False positive detection (Generic.ml)

Hi team,

 

Our Remote access software HelpDesk, detecting as "Generic.ml" in VT scanning portal. Kinldy whitelist the application asap.

Details below:

 

File Hash: b7e92034f2520be75db56763cd6ef9a047073764ac05a0bc58aa539bda04fdcc

 

Link to Virustotal

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False positive verdict

Hello, your engine is falsely flagging our file as Generic.ml. 

 

SHA-256: eb3ccf806ced05f5048be6530aa0c3276a0f217d9fd5240ac180b2c48bc9ff84

 

VT: https://www.virustotal.com/gui/file/eb3ccf806ced05f5048be6530aa0c3276a0f217d9fd5240ac180b2c48bc9ff84

 

bysadex by • L1 Bithead
  • 4487 Views
  • 4 replies
  • 0 Likes

Submit False Positive

File Hash: f98d42f551cd6675364acf8988841beae051d9c30b76f92ba95c069d41d1ac20
Link to Virustotal report for the file: 
https://www.virustotal.com/gui/file/f98d42f551cd6675364acf8988841beae051d9c30b76f92ba95c069d41d1ac20/detection
Current VirustTotal Detec

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hpchuah by • L0 Member
  • 2066 Views
  • 1 replies
  • 0 Likes

Canva App update detected as Generic.ml

Description: An update to the Canva app is being detected as Generic.ml on Virustotal by your detection tool "Canva Setup 1.89.1.exe"

Verdict: Generic.ml

The file hash SHA-256: 47cf8558768cd27cfbca315de3ab68142b050bc64598100aa42adf8aac06ba37

Link to v

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