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About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verd...

brcook by L2 Linker
  • 4364 Views
  • 0 replies
  • 4 Likes

False Positive Report

Dear Palo Alto Networks. File Hash: 9b6137d3a6132ed0ea37437892fa91de5b955665b0d84b803380fbc6c6bc549fLink to Virustotal report for the file: https://www.virustotal.com/gui/file/9b6137d3a6132ed0ea37437892fa91de5b955665b0d84b803380fbc6c6bc549f?nocache=1...

False Positive detection (Generic.ml)

Dear Palo Alto Team, I would like to report false positive detections by Palo Alto Networks as Generic.ml: MD5: a65b5d5c359a78d3f326a02e7d57c857SHA1: 547eae62c61bcc5ce9ea678ad469524ecc6ed936SHA256: 94433ccb27137badde6f01819b9a2ff4e323821b7d72183b6b6a...

False Positive Submission (Generic.ml) - SecurityCheck

Hi,Please help us remove a false positive, given to "SecurityCheck", version 1.4.The program is clean and doesn't contain any unwanted behavior.File Hash: 723E906E7CE7CB466B12DFECF2639DDAF204434C4C40AE4E376546512600F996Link to Virustotal report for t...

False Positive Report

Dear Palo Alto Team, I would like to report false positive detection by Palo Alto Networks as Generic.ml. Filename: adrsetup.exeMD5: be839391970726b69676f4e5c152db0fSHA1: da814416ce17a72e40961e63fdc92a919e682298SHA256: a1bea59e6047cc0e7940a4b021f9b27...

False positive

VT: https://www.virustotal.com/gui/file/171004b516f14ab535d6a6bec65df655a7b99db05b43c4549aabb6120673ab24?nocache=1

i3ladik by L0 Member
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Resolved! Hola VPN False Detection

Hola VPN is the world's first and largest peer-to-peer VPN proxy network withover 230M installations worldwide and operated for many years.Since 07-Jan-2022 Palo Alto Networks antivirus falsely identifies Hola VPN as a"Generic.ml".Please check it out...

HolaVPN by L1 Bithead
  • 233 Views
  • 1 replies
  • 1 Likes

False Alarm

False Positive on the following files:File 1:MD5 6c486b248d1029723d0381bf88465c2aSHA-1 8b6a280c1ac8ecc9924adcbfe53750fe326a6ad6SHA-256 c067034c78a3267c89cf2cad3a26980f0e25de2c174225c7345200f101798d94 File 2:MD5 5915af0d20409747f27e57ac98403b95SHA-1 f...

Resolved! False Positive

False Positive on the file: MD5: 141f742552797a645406361deaca011eSHA1: a256cbdb553667d5de0ce92d17a836bedcbcde8fSHA256: 01263df5fdfe53f752a40c5111211138917d7b3de274d53d30851bac00a60771Cert: 5199915062A50F82F03A69A303EDD589EF04738FIssuer: Symantec Clas...

Hola VPN False Detection

Hola VPN is the world's first and largest peer-to-peer VPN proxy network withover 230M installations worldwide and operated for many years.Since 19-Dec-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a"Generic.ml".Please check it out...

HolaVPN by L1 Bithead
  • 206 Views
  • 1 replies
  • 0 Likes

False Positive Removal Request WPD 1.5.2042 RC 1

false-positive: Palo Alto Networks verdict: generic.ml SHA-256 c21e9de5b28de8edfb6b2264b33846e842f7954ad70fa07b3c652feb5f0a09d7 https://www.virustotal.com/gui/file/c21e9de5b28de8edfb6b2264b33846e842f7954ad70fa07b3c652feb5f0a09d7/detection Download li...

WPD.app by L0 Member
  • 573 Views
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False positive, Generic.ml. Please can you whitelist?

File Hash: fdb702b756e010e9a61e555542636a55f5ba436863f05f32f57366f2f1e1ba95Link to Virustotal report for the file: https://www.virustotal.com/gui/file/fdb702b756e010e9a61e555542636a55f5ba436863f05f32f57366f2f1e1ba95Current VirustTotal Verdict: Generi...

SOC-agents-installer.exe f+

File Hash: 9ff69b96440a10e807ba370bf0a05ac8f48c8f3cf5164fa34b699182b5e6749bLink to Virustotal report https://www.virustotal.com/gui/file/9ff69b96440a10e807ba370bf0a05ac8f48c8f3cf5164fa34b699182b5e6749bCurrent VirustTotal Verdict: Generic.mlDescriptio...

zmarci by L0 Member
  • 367 Views
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Hey is anyone having a problem uploading on Virus Total?

I'm having issues where i try to scan a file, It has no hash so i accept upload. But after a long upload it gets stuck at 100%. I will note the item is over 1GB~ but will still up. and that in Firefox it spits a VT_session id/hash is expired and reje...

ksleini by L0 Member
  • 213 Views
  • 1 replies
  • 0 Likes

Hola VPN False Detection

Hola VPN is the world's first and largest peer-to-peer VPN proxy network withover 230M installations worldwide and operated for many years. Since 13-Nov-2021 Palo Alto Networks antivirusa falsely identifies Hola VPN as a"Generic.ml". Please check it ...

HolaVPN by L1 Bithead
  • 449 Views
  • 2 replies
  • 0 Likes

Hola VPN False Detection

Hello, Hola VPN is the world's first and largest peer-to-peer VPN proxy network withover 230M installations worldwide and operated for many years. Since 09-Nov-2021 Palo Alto Networks antivirus falsely identifies Hola VPN as a"Generic.ml". Please che...

HolaVPN by L1 Bithead
  • 277 Views
  • 1 replies
  • 0 Likes
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