Tenant receiving EAL , traffic logs with device profiling

hello,

we onboarded IOT license on PA-400 series , we configured the tenant properly and we associated the device.

we enabled service edge ( green status ) and we enabled EAL logging , cloud logging ( in cortex data lake tab ) .

on the zones we

API REST 403 message IOT

Hi team,

I was trying to get the data via API about the vulnerabilities of the OT tenant. I have the ID key and the secret access with my user, which is an administrator. However, I still get a 403 forbidden and the message is no access. Attached is

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Edit/add an asset in IOT Security without any fields

Good morning,
I would like to know if there is a way to leave a field blank when editing an asset. For example, when I change the information of an asset that has been detected wrongly, it does not allow me to leave the OS Family section blank. Is the

Prepare your Firewall for IoT Security

Hi. 

I following the IoT Security Administrator’s Guide

I'm at the section 'Preparing your firewall for IoT Security and I have reached Step 2.  I have successfully created the certificate, but I am stuck at Logging Service Certificate – One-Time Pas

IOT security -setup custom alert

is it possible to setup custom alerts base on below criteria 

• MSTSC traffic Inbound and outbound - WAN
• FTP Inbound and outbound - WAN
• SMBv1 traffic
• SMB Inbound and outbound - WAN
• SSH internal 
• SSH Inbound and outbound - WAN

License Question: IoT Security VS IoT Security, Does Not Require Datalake

What is the effective difference between these two licenses? I cannot find much information on it.

I have a customer who purchased an IoT Security licenses for their PA-440's. They purchased the normal PAN-PA-440-IOT license but did not appear to p

Schedule Form IoT Portal can not auto generate report.

Now Schedule Form IoT Portal can not auto generate report. But reports working successfully on manual.

IOT security is identifying devices in a wrong way

Hello , we are doing a poc for IOT security license , the IOT cloud service is identifying 85% of devices correctly , the rest of these devices are identified in a wrong and unacceptable way . For example the same device sometimes is identified as wi

eventid eq peer-version-match: HA Group 1: IOT

I have this problem in Palo Alto 850:

HA Group 1: IOT Content version continues to not match after device update

how can i resolve?

About replacement

could you let us know that if we raise an RMA for replacement they will send only the device or they will send along with power cable.

HYPER-V AND GLOBAL PROTECT

Good morning, I have a problem with Hyper-V and Global Protect VPN, when using the Global network connection does not work the network in Hyper-V even if I configure the PANGP Virtual Ethernet Adapter, does anyone know what can be done to make it wor

Remove asset from iot security

Good morning everyone, I was wondering if there is a way to delete an asset in IOT Security. I think I should have put it that if at some point there was a device that has been detected correctly but for whatever reason has been removed should be abl

Security policy enforcement stops - IoT Security

I'm running a IoT Security POC. Devices are identified, classified and policy rules recommendations are generated and pulled to firewall successfully. Policies are imported and created using device profiles as source and destination objects, traffic