What do the Modem Restart and Radio Reset options do under the actions button. What affect do they have on the other ports?
Hello all, I'm facing an issue after trying to enable conditional access policy on Azure entra id in order to prevent the use of other browser except from Prisma Browser. Although the conditional access works for all the applications (SharePoint, in house apps using entra id, etc) as I wish, I'm facing a problem with outlook app and teams app (n...
Hey, I have the right licenses for the policy optimizer and policies that are active for more than 15 days yet I don't see anything in the optimizer screen, I only use the SCM to manage prisma access (no NGFW), any ideas?
Hi, We have just downloaded the latest GP for Windows x64 v6.3.3c828. The MSI properties indicate that the product code is {B316DC7F-EB20-4A36-AA0A-96099FA142DB} however when it installs it installs as the previous version product code {CD809CD6-9D01-417E-9E76-D19EEE77E74F}. We have verified that the version installed and running is the c828 ver...
Attention: JAPAC TPM teamHello Team, We are considering upgrading GlobalProtect using Intune.Under GlobalProtect Setup > GlobalProtect App > App Settings > Upgrade GlobalProtect,if Disallow is selected, will this affect upgrading GlobalProtect via Intune? My understanding is that Disallow only prevents users from upgrading manually,...
Attention: JAPAC TPM teamHello Team, When integrating Prisma Access China with Prisma Access Global,my understanding is that one of the following options is required:-Cross Border Line (CBL)-Premium Internet (PI) We are considering Cross Border Line (CBL), but does the availability of a whitelist service determine whether international inter...
Hello, We are trying to monitor the IPSec tunnels of Prisma SD-WAN ION devices from PRTG, but we have not found a clear or documented method to achieve this. We have already tried the following: Polling various SNMP OIDs (none seem to provide tunnel status). Testing SNMP traps that might relate to IPSec tunnels. Querying the API, but we ar...
Attention: JAPAC TPM teamHello Team, https://security.paloaltonetworks.com/CVE-2025-4619I have reviewed the vulnerability information above. It states that upgrades have been completed for all PrismaAccess instances if there are no scheduling conflicts. However, if you are currently using the affected version of PAN-OS with PrismaAccess, doe...
Attention: JAPAC TPM teamHello Team,Could you please let me know about notifications for the content displayed in SCM Announcements (bell icon)? Is there a way to send the content shown in the SCM Announcement (bell icon) via email or other methods?I have checked the following URL and confirmed that it is possible to notify Announcements (bell i...
Attention: JAPAC TPM teamHello Team, Could you please advise on how to check the license usage for mobile users in a Panorama Managed Prisma Access environment? In the case of SCM-managed environments, my understanding is that we can check the usage of mobile user licenses and other subscriptions from the Subscription Usage page. -Is there a s...
Attention: JAPAC TPM teamHello Team, I am checking the following URL: https://docs.paloaltonetworks.com/prisma-access/activation-and-onboarding/your-prisma-access-license/validate-your-license It seems that the NGFW and Prisma Access overview page mentioned a way to check this, but since the SCM interface has changed to the new UI, the link desc...
The console cable (the flat black one) that comes with the ION 1200S seems to be pinned out differently, do we need a specific driver to make it work Device manager said it is working properly but the terminal is just blank and not responding. Tried another an old Cisco console cable and it works, so problem is not with the console port, lik...
Attention: JAPAC TPM teamHello Team, I confirmed from the following documents that BGP filtering and route metric support have been introduced as new features in Prisma Access 6.0:(1) https://docs.paloaltonetworks.com/prisma-access/release-notes/6-0/prisma-access-about/new-features?otp=concept-j4m_cjd_v2c(2) https://docs.paloaltonetworks.com/p...
Hi Team, Today I created a new RN-SPN in one of the US location and I see the Service Endpoint Address is being displayed with the FQDN. Have created multiple nodes before and never saw an FQDN and it use to be IP address always. Just wanted to confirm if this is something which is new and will the IP address the FQDN resolving now will be sta...
Hi Dears, Currently I'm facing issue with multiple ION 1200s that when connecting to port 1 its blinking physically but its shows down on GUI and CLI but if I change from port 1 to 3 its working normally with the same cable. Also already change the device with new one on some branch but im facing same issue with the new device also. any so...
