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Check out LIVEcommunity discussions to find answers, get support, and share knowledge related to Palo Alto Networks tools and products.
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Discussions
Check out LIVEcommunity discussions to find answers, get support, and share knowledge related to Palo Alto Networks tools and products.

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General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

24440 Posts

Custom Signatures

The Custom Signatures discussion is a resource for security professionals to discuss the creation process of custom signatures in their PAN-OS appliance.

176 Posts

VirusTotal

Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.

805 Posts

Network Security

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to all things Network Security.

4990 Posts

Cloud Delivered Security Services

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Palo Alto Networks’ Cloud Delivered Security Services.

660 Posts

Secure Access Service Edge

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Prisma Access and Prisma SD-WAN.

580 Posts

Security Operations

Post questions, provide answers, share best practices, and connect with peers and experts in this area dedicated to Cortex XDR, XSOAR, and Xpanse discussions.

4632 Posts

Activity in Discussions

Panorama SD-WAN Plugin Shows No Data

Model: Panorama VM Version 11.1.13-h5Kindly advise, Panorama SD-WAN Plugin shows no data, even though the device traffic logs already forwarded to Panorama it has exactly same issue with this document:: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000sZtYCAU we have verify 1. Traffic log forward to panorama succes...

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Is there anything shown in the system log when the password change date for the Palo Alto firewall administrator account is about to expire?

When setting the password complexity on the Palo Alto firewall, I set only the expiration date to 60 days and locked the account. Is there a way to keep or leave related logs in the system log before the expiration date? If there is any content, please also provide a link to a site where I can refer to it.

Cortex XDR: Excluding Specific AI Agent PowerShell Activity While Maintaining Blocking

Currently, PowerShell activity generated by an AI Agent is being detected by Cortex XDR. After investigation, we confirmed that this activity is a false positive, as the AI Agent uses PowerShell for administrative/management purposes. Due to our internal operational policy, we cannot use Legacy Exceptions, so we are considering using Exclusion R...

.522643 by L1 Bithead
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The mystery of the bracket cross bar 540-000934

I have installed MANY ION 3200 chassis with the PAN-ION-RACKTRAY-ION. Inside that four post racking tray intended for four post racks is this mystery item: Bracket, Cross bar, 2-post rack Kit SD-WAN 540-000934. Why is a small 2 post kit shipped with this enormous shelf? How in the world is this part utilized or installed? Yes this is not ...

How to Update Specific Versions of Content via the CLI

Hello Palo Alto Networks Support Team, I would like to ask about the current method for updating content via the CLI. Previously, we used the following command to install a specific content version: request content upgrade download <content version> https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-upgrade/cli-commands-for-upgra...

Resolved! Device Security license

Hello everyone, I have an active Precision AI Network Security Subscription Renewal Bundle for a firewall. However, when I log in to the Customer Support Portal and navigate to Products > Assets, then select the firewall, I do not see a Device Security license listed. I found the following document, which mentions Device Security: https://d...

Managing GlobalProtect Through SOTI MobiControl - Android

We are trying to manage GlobalProtect through SOTI MobiControl by locking down the portal address. I have the Managed App Config enabled in MobiControl with the portal address defined which does lockdown the portal address field in the settings. The issue is when there is an error connecting to the portal address for whatever reason, GlobalProte...

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Unit 42 Research: Nearly half of all malware connects directly to IP addresses

For those of you who are curious, one of the trends we've been tracking that led to the development of Advanced IP Defense is this evasive technique of malware connecting directly to IP addresses — meaning they're circumventing standard inspections on the URL or domain layers.Check out this Unit 42 research blog digging into this trend. Also che...

davchen by L2 Linker
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Welcome to the Advanced IP Defense Discussion Board

Hi everyone! Some of you may have noticed that we just launched a brand new CDSS subscription: Advanced IP Defense. The TL;DR of this new threat protection solution that we're blocking attacker infrastructure on the network layer, stopping novel, evasive threats while eliminating the heavy operational burden of legacy blocklists. Check out o...

davchen by L2 Linker
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XDR Alert Dump – Finding the File That Triggered the Alert

I have a question. When we perform a Dump Alert and get the ZIP file, how can we analyze it in more detail? For example, if I want to see the .ps1 file that a particular user executed on the machine and that triggered the alert, would that file be included in the dump? I’ve already searched everywhere, but I can’t find it. I can see a folder cal...

tlmarques by L4 Transporter
  • 80 Views
  • 1 replies
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Guidance Required for VM-500 Redeployment in Azure Due to Root Partition Limitation

Hello All,We are running two VM-500 firewalls in Azure configured in an Active-Passive HA pair. Currently, we are encountering high root partition utilization on both firewalls.A TAC case was opened, and although some files were deleted to reduce disk usage, the root partition utilization remains high. Palo Alto TAC has informed us that to incre...

kganesh by L0 Member
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